Ok, for some reason whhen i plug in my sansa, it boots up, and says DB is full (which isnt true) and then goes right into a whitish blush color screens, where you can do NOTHING. I tried to down load the firmware, and follow he instructions with it, you know put in lock mode then turn on, and it oads but when I do that it says KEY LOCKED SHUT DOWN and shuts down. So that dont work. I dont know what else to at this point,any ideas of solution.
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You don't mention what type of PC you manage your clip on .. but if it is a MAC
Plug the Clip in via USB
Click on the Sansa Clip listing on the left - Not the disk itself, the DEVICE. Click the 'Partition' tab Under Volume Scheme, choose '1 Partition' Click the 'Options...' button Choose 'Master Boot Record', then click ok Click the drop down next to 'Format:' and choose "MS-DOS (FAT)" Click Apply (Thanks to Pardsbane over at the anythingbutipod forum)
When this is complete, you can eject the disk if needed, and your clip should be back to normal. You will probaly lose all music files when you do this.. but at least you will have your Clip back to a functioning device
If you have a Windows based PC
I suggest you first have the Sansa Updater installed or become familiar with how to manually update
Plug in the Clip via USB
Go to My computer
Delete one of the music files within the Music Folder
Test the clip
If this doesn't fix it..
You should reformat the drive
You will lose ALL music audio books stored on the drive
In My Computer Right Clik on the Sansa
When Complete run the Updater
Now try to place a album or song via WMP on the Clip
Test the clip before putting more music on it
Hi there,THe reason it isnt recognizing is becuase of your OS,windows 7 has porblems recognizing devices such as your mp3 palyer...i reccomend redownloading the software driver and if all else fails return your mp3 palyer.. please rate me full... :)
It happened to me after I formatted my Sansa into a NTFS file system. This is how I solved it: 1) Connect your Sansa to the PC (if the player won't turn on try hold the middle-button while you're connecting it). 2) On My computer right-click the player and choose Format (make sure it's set to FAT32). 3) Now you can turn on your player normally - when you're inside the player menu choose Settings->Format. This will re-create all the player sub folders (music, audiobooks etc).
Ok, plug it in your computer, open "My Computer," open up your Sansa, open up the file named "Music," select all the files, right click them and click delete. Now go to the Recycling Bin and delete all the music files that were on your Sansa. Sometimes the Sansa doesn't realize that files are gone until you delete them from the Recycling Bin, crazy I know, but it's true.
Hope it helps!