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If you used the 2.0 version firmware this should restore the firmware and you would need to reload the music files. Not sure if there is a master reset or clear but if there is, do it then reload the firmware and reload the music files. Make sure that all the files you are putting on are ok.
This is all I see, it is listed under update but this is not an update,this is the firmware that runs the player,so make sure that you are installing it the exact way that any instructions say.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Open the Control Panel.
Double click on Administrative Tools. Note: If you don't see Administrative Tools, look at the left column in Control Panel for a link that says, "Switch to Classic View," and click it.
Double click on Computer Management.
In the left column, click on Disk Management.
Locate the iPod and right click on it, then click Change Drive Letter and Paths.
Click the Change button.
Use the drop-down menu to select a new drive letter. Note: Make sure to choose a new drive letter that is not already assigned to a network drive. The drop-down menu will display all available letters that are not assigned to a physical drive. Drive letters that are assigned to a network volume will still be listed here. It is also a good idea to assign a drive letter other than a, b, c, or d, as these letters are usually reserved for other system drives.
Click Yes on the confirmation dialog.
Close the Computer Management window.
Restart your computer.
Before placing the iPod into disk mode, you should verify that it is charged.
Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect"
If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
The player uses the generic mass storage driver on almost any computer. Plug in the USB cord, and two extra drive letters will appear in Windows Explorer. If not, try changing the USB mode in the options on the player. If it still doesn't work, your player or USB cord could be defective.
There is a reset button on the back use a paper clip to rest press and hold for a second or two then let go - also make sure the power slide/button is in the off position for the mp3 player to work right
Right-click on the Start button. Click properties. While in the Start Menu tab click on Customize... button. Under Start Menu items, scroll to the bottom of the list and click the Display on the All Programs and Start Menu under System Administration Tools.
Now, click ok to finish these two windows you have open.
Click Administrative Tools,
Click Computer Management.
Now on the left side there will be System Tools, Storage, Services and Applications. We want to use Disk Management to see what drive letter is assigned to your mp3 player.
If you see a drive that does not have a letter assigned to it. Right click on the drive and pick Change Drive Letter and Paths...
Assign it any letter that you like (that isn't already used by another drive on this list,) and you should be able to view your files to add or remove just like another drive.
Most common reasons for this happening are... You are connected to a network that assigns drive letters to remote drives, or you have usb devices (like card readers) on your computer that have been assigned the letter that your mp3 player wants to call itself.
Please let me know if this helped you fix your problem.
After formatting you can sometimes loose your font file. To replace it simply download the font file from here: http://www.3friends.co.uk/j70/index.php. Then when viewing the folders on your player make sure the 'System' folder is visible (Tools>Folder Options>Do not hide hidden folders). Simply put font file you downloaded into the System folder on your player.