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Acer monitor frozen & curser will not move.

We just had the Acer Aspire PC checked and it is fine. The Acer Monditor is frozen & the curer will not move. We tried a new mouse & keyboard, but they wouldn't work either. Everything is plugged in correctly. Can you help?

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If your mouse will not move, it is a problem with the computer, Make sure you're plugging it into the correct port. If it's a ps2 mouse don't plug it into the keyboard port by mistake.

Does the keyboard work? If you press the windows key does the start menu come up?

If the keyboard works, try using a USB mouse. If the keyboard does not work, try plugging the keyboard in where the mouse is and the mouse in where the keyboard is.

Posted on Feb 14, 2008

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