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Camera works fine at ground level, powers up then shuts down at installation site.

We have a Sony network camera we're trying to install. It works fine at ground level, but when I try to install it at our mounting location- appx 75 feet from the router and power source- it powers up, does its pan/tilt start up routine, and then appears to just power down and I can't see it on the network anymore. I've tested the power line and I'm getting power (obviously, since it's powering up to start). I've also tested the network cable- If I bring a laptop up to the mounting location I can get internet access through the cable just fine.

Other than a defective camera any other suggestions what the problem could be?

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The camera is not the problem. Are you using a USB Cable to connect the camera or a Cat5 cable. It has to be with the cable connecting the camera. If you have the manual for the camera, check to see how far from the computer you can set it and what the cable requirements are.
Hope this is of some help. Bud

Posted on Feb 16, 2009

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Posted on Jan 02, 2017

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