I have dropped my phone countless times and it has not even missed a beat. But today I dropped it on a tile floor and it landed flat on its back(front screen up). The phone front screen proceeded to just light up with no digits or letters on it, and when I opened the phone up the screen was white. I tried to turn it off to maybe fix it, but it didn't have any response. So I took out the battery and tried to turn it on again, but it didn't work. I tried this numerous times.
When I got home, I plugged it into the charger, and there was still no response. So you would think the phone is broken. But when I started poking around in the back and plugged the phone back in and it started to work, so I kept it plugged in and used it for atleast a good hour, but then I looked down and it turned off again.
I tried to do it again, but I can only sometimes get the opening screen, and even then it fades into the white screen.
If you could help me fix my phone, or help me find the SIM card so I can use another phone temporarily that would be great.
An expert who has achieved level 2 by getting 100 points
An expert who has answered 20 questions.
An expert that has over 10 points.
An expert whose answer got voted for 2 times.
Re: Won't turn on, may need SIM card help
The phone you have does not have any sim card. I am not sure if your phone provider will allow you just buy another CDMA phone and just transfer your number to it. I know alot of phone providers in US allow this though. About your phone there might be a loose component thats why when you play around with it, it worked then shuts down again. i suggest buy a new one CDMA phones are cheaper than GSM phones though.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It would appear that you have entered the sim pin code incorrectly 3 times so it has locked.
To unblock your sim card there are 2 ways, Enter the PUK code. The PUK code would be located on the plastic card in which you took your sim card off, If you no longer have this however, Best option is to call your service provider and they are able to provide you with your PUK code.
Really!....you've dropped your camera "countless" other times and now you're concerned because this time, it won't turn on!!! You're not sure what else to do?!!! How about not dropping your camera. How about using the wrist strap. Your dropping luck has run out...your camera does not have nine lives.
ahh the notorious "sim not read" error message
well what you have is a is a faulty contact issue from the phones brass 8 or 10 pin points to the sim card pin contacts inside the phone itself and also too, your service provider has without your knowing it, from time to time have uploaded numerous software data updates to your phone, and often old sim cards, if not replaced occasionally, your sim card has a compatibility issue to the new data being sent to your phone. You basically need a new sim card. Usually and often if the phones has suffered a lot of abuse (from physically dropping to the ground and natural elements like tempertature, rain, exposure to cold and moisture, which is a big culpret) those brass contacts,located inside the phone, that are on the edge of the sim card (when you turn the sim over you see them) get particules in between the contacts causing the notorious "sim not read" or even the notorious " sim not found please insert sim".
Turn off the phone.Take the battery and Sim Card out.Make sure there is no dust or dirt of where the Sim Card goes.Blow air (from your mouth) of where the Sim Card goes.Sometimes rubbing a soft pencil eraser on the Sim Card contact points can help. Then place the Sim Card back in the phone.Make sure it is in the right position; copper contacts facing downward.Put the battery back in your phone.Turn it on, and see if the smartchip rejected goes away. If not you may need to contact your Phone Provider’s Tech Support to troubleshoot and confirm that you may need a PUK reset code to register or you may need a new Sim Card, as they do fail from time to time.
SIM pin code: This is a pin code that locks the sim card until you enter the correct code. This protects your account, even if your sim is put into another handset. To reset it, you need the PUK code: Pin Unlock Code (PUK) If you miss keyed (or forget) your SIM PIN code, and enter the wrong one 3-5 times in a row, the sim will lock up, and you’ll need to enter the unlock code to release it. You should ask your Network Service Provider for this code when you need it. Don’t try to guess it, because after a few wrong guesses, the SIM card will be permanently disabled. Phone Security Code: This locks the handset, as opposed to the sim card. You can also set some handsets to only accept a “new” sim if the phone security code is entered. To reset it, you need the Mastercode code. Which is the one that you want?