Question about Motorola Mobility V325 Cellular Phone

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Won't turn on, may need SIM card help

I have dropped my phone countless times and it has not even missed a beat. But today I dropped it on a tile floor and it landed flat on its back(front screen up). The phone front screen proceeded to just light up with no digits or letters on it, and when I opened the phone up the screen was white. I tried to turn it off to maybe fix it, but it didn't have any response. So I took out the battery and tried to turn it on again, but it didn't work. I tried this numerous times.

When I got home, I plugged it into the charger, and there was still no response. So you would think the phone is broken. But when I started poking around in the back and plugged the phone back in and it started to work, so I kept it plugged in and used it for atleast a good hour, but then I looked down and it turned off again.

I tried to do it again, but I can only sometimes get the opening screen, and even then it fades into the white screen.

If you could help me fix my phone, or help me find the SIM card so I can use another phone temporarily that would be great.

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  • 84 Answers

The phone you have does not have any sim card. I am not sure if your phone provider will allow you just buy another CDMA phone and just transfer your number to it. I know alot of phone providers in US allow this though. About your phone there might be a loose component thats why when you play around with it, it worked then shuts down again. i suggest buy a new one CDMA phones are cheaper than GSM phones though.

Goodluck!

Posted on Feb 09, 2008

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Posted on Jan 02, 2017

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To get the Puk code to unlock your phone,you will have to contact service provider which is specific for each mobile number.

Puk code does not affect the phone your using,but it affects the Sim card and it unable you to make out going calls. And you will not have access to thing on your Sim card.

To get your Puk code for you Sim card,you can contact service provider located in your area for help.
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This is a pin code that locks the sim card until you enter the correct code. This protects your account, even
if your sim is put into another handset. To reset it, you need the PUK code:
Pin Unlock Code (PUK)
If you miss key (or forget) your SIM pin code, and enter the wrong one 3-5 times in a row, the SIM will lock up, and you’ll need to enter the PUK unlock code to release it. You should ask your Network Service Provider for this code when you need it. Don’t try to guess it, because after a few wrong guesses, the SIM card will be permanently disabled.
Phone Security Code:
This locks the handset, as opposed to the sim card. You can also set some handsets to only accept a “new” sim if the phone security code is entered. To reset it, you need the Master code code:
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Sometimes known as the Master Code, this allows you to unlock a handset if you have entered the Security Code wrongly too many times.

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