So my girlfriends phone wouldn't stop vibrating either...so I just threw it on the carpeted floor (throw it somewhat hard, obviously not hard enough to break it).....then the vibrating stopped.....worth a shot I guess if you don't want to go through the hassle of sending it in.
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try to check maybe your phone is in mute mode or the volume is set too low.
if playing also ringtones, games or your phone doesn't rings when somebody calls you, this could be the problems below.
if it is not in mute mode then most likely it has a defective speaker or
loose connection to the speakers. you can check its connection if
inside if you can open your phone. but try only opening your phone if
you know what you are doing, you might worsten its problem. you can
locate the speaker inside, it is like a small speaker and check if it
has abnormalities. other than that, don't touch anything else.
(if you have a multi-tester, you can check the speaker itself by placing
the red and black probe to each terminals of the speaker and if you
hear a scratching sound on the speaker then your speaker is good. if
none, then an open defective speaker.)
(WARNING: only open if there is no more warranty on your phone cause opening it can cause your warranty to be void)
are you trying to download music via cell phone carrier or pc????? by pc (it much easier and quicker) connect usb cable to krzr.....go to my computer...u should see the drive....copy files from pc to the cell phone.......and now you just listen to them or make a ringtone....
did the tones come pre installed on the phone? why dont you try using mp3 ring tones? download mp3 songs on your phone, then you can set them as ring tones. they work much beter than ordinary ring tones