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G.E SxS REFRIGERATOR

Frozen water line in freezer door

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  • Anonymous Feb 11, 2008

    thank you for your comment. Does anyone know the part # for the repair kit that will fix the frozen water line in the G.E SxS freezer line?

  • roddy66 Nov 05, 2008

    My hotpoint (by GE) has same problem, it is out of warranty and they want $600 to replace freezer door, repair man says there is a "dead spot" in insulation, BS!

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This is not good GE has a huge kit you have to install in the freezer door to stop the freeze up and it's expensive and a pain to install. I would call a tech out to make sure and go from there. Hit me up if you have any more questions.

Posted on Feb 09, 2008

  • WringerDr Apr 13, 2011

    Nothing more than a heater, that is easily installed below the dispenser handle, will try and find the part number.

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Ice maker works- door water dispenser does not- light comes on when dispenser is pushed.

Posted on Nov 27, 2008

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Could be a few things. Either the water filter is not in correctly. The water line could be frozen in the door or in the cold water reservoir that is in the refrigerator section behind the bottom drawers. You can tell if it is frozen in the door if it is a SxS by unhooking the water line before it goes into the bottom of the freezer door. Just unhook it at the pressure fitting and then try to get water. If it is frozen in the door then water will come out of the unhooked line when you try to get water. Also could be a bad water valve.

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The switch in the door could be bad. the water side of the water valve could be bad. Sometimes especially in GE SXS refrigerators the water tube freezes in the door. You will have to see if you are getting water to the door by disconnecting the couple under the freezer side and tap the water dispenser if you get water there then the tube is frozen and you will have to thaw out the door for a couple hours. A slight possibility is the water reservoir in the fresh food section behind the crisper could be frozen. Again you will have to thaw it out.

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My ge profile frig had one issue that I don't understand the water works whenever it wants too, oh and that is never even I want water no matter the time. It does with though from time to time. What weeks...


Sometimes especially in GE SXS refrigerators the water tube freezes in the door. You will have to see if you are getting water to the door by disconnecting the couple under the freezer side and tap the water dispenser if you get water there then the tube is frozen and you will have to thaw out the door for a couple hours. A slight possibility is the water reservoir in the fresh food section behind the crisper could be frozen. Again you will have to thaw it out.

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My water dispensor INSIDE the door froze up.... GE
I payed a repair guy $75 to use MY BLOWDRYER to "thaw" the frozen water line INSIDE the freezer door (below the water dispenser).

He said anytime the frozen food extends over the freezer shelf and touches the freezer door for a long enough period of time, the water line inside the door FREEZES!!

PREVENTION: "Keep some airspace between the door and frozen food."

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My water dispensor INSIDE the door froze up.
I payed a repair guy $75 to use MY BLOWDRYER to "thaw" the frozen water line INSIDE the freezer door (below the water dispenser).

He said anytime the frozen food extends over the freezer shelf and touches the freezer door for a long enough period of time, the water line inside the door FREEZES!!

PREVENTION: "Keep some airspace between the door and frozen food."

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your water valve might be bad it locate behinde the fridg on the bottom you need to pool out the pip from it to see if it still leak..
contact me at www.911servicetoday.com

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2 Answers

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GSS25QMFC I beleive is manufactured by GE. The line could definitely be frozen. 99% of refrigerators you cannot get into the doors. They are glued together and filled with spray in insulation. There is no easy way to do it. You can try a hair dryer or just let the fridge sit for 24 hours turned off with the doors open. Another place to check for a freeze up is in the rear of the refrig section. Most refrigerators run the line in the refrigerator to chill the water and if your refrig section gets too cold they can freeze in there. Most of the time refrigerators have a disconnect in the water line at the bottom corner of the freezer door where it goes through the hinge. You might have to yank off the lower grill to see it, but you can sometimes disconnect it there and let water run out. Good Luck

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Hi!!! You could have a plugged drain line. Open your freezer door and remove the bottom tray and look to see if you have ice on the bottom if you do then its a frozen drain line get a hair dryer and and apply heat to the bac evaporator fins and all the ice..sometimes also some sxs refrigerator model leak a small amount of water right after you use it..Good luckk..

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check inside the bottom of the refrigerator for water, the water line goes thru the back of the refrigerator and it may have cracked and leaking inside instead of going to the dispenser.
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