Question about T-Mobile Wing™ Smartphone

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T-mobile wing screen cracked -less than 2 month old

I called T Mobile to report a crack of my T- Mobile wing. but the rep said that the manufacturer don't have any data that the screen breaks.this is because they don't want to replace their cheap product. I have to pay $175 for the part.

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  • Anonymous Feb 24, 2008

    When my Wing LCD cracked less than a week after I received it, T-Mobile sent me a new one, though they are now claiming that I caused the damege and must pay for it. Yesterday, the LCD on my replacement cracked, less than a month after I received it. I think the problem may be going from cold to heated spaces. Otherwise, they may have just underengineered the larger screen -- doubling the size of a screen quadruples the structural loading on the same. I suspect we are seeing the tip of an iceburg here.

  • wubanga23 Mar 03, 2008

    Have a hair line crack on the lower right part of my screen.......

  • Anonymous Mar 16, 2008

    I had the T-Mobile Wing ONLY for 1 month and the screen has several cracks in the screen. The T-Mobile representative did NOT offer any kind of insurance and now they say that you need insurance to fix the screen. After being a customer for over 5 years, the representative was more than willing to cancel my service immediately and bill me.

  • nena777g May 28, 2008

    same problem here stupid screen broke after having it less than 2 months. Called tmobile and the rep told me that screen is not replaceable and was quick to offer to look up pricing on a new phone.

  • Anonymous Jun 21, 2008

    I bought the T-mobile wing...and I have only had it for 5 days.....and it broke. I brought it back to T-mobile and they said they cant do anything about it because it is physical damage. They said I have to pay 150 dollars to get the phone repaired....and I have only had it for 5 (horrible) days. This is the biggest ******** move by T-mobile. I have been a customer for over 6 years...and this is how they treat their customers....word to the wise: stay away.

  • dark_dathan Oct 12, 2008

    my phone was about 2 months old when the screen cracked when i set it down.

  • joveismad Oct 29, 2008

    I've had my phone for under a year - no idea how the screen cracked in my coat pocket, but I didn't get (or know about) insurance and apparently there's no warranty. Damn you, Catherine Zeta-Jones!

  • Anonymous Feb 03, 2009

    i had the exact same problem but in the end i purchased thescreen for 45dll with tools and everything on ebay, which in the end was cheaper then having their stupid warranty

  • bokachef Feb 21, 2009

    I change my screen 3 times now it broke after 2 days and without any touch inside my pocket

  • Anonymous Feb 23, 2009

    my sceen cracke d when some onr hit my phone

  • Anonymous Apr 04, 2009

    My screen cracked and I don't know how it did. Does anyone know how I can fix it?

  • Anonymous Apr 13, 2009

    hate wings even chicken wings

  • Anonymous Apr 30, 2009

    my screen crack but not on the inside calls still come in but im not able to see whos calling / i will like to know if i can get a new screen and if i can how ? dakidfromny@hotmail.com

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If you're not confident in your ability to tear apart and re-assemble small electronics (or you just don't have the time), you might want to consider hiring a professional service to do the repair. I actually run a small company called Jet City Devices that does a full screen replacement for the T-Mobile Wing. It's a mail in service that is significantly less expensive than buying a new phone and the entire process takes less than a week.

Just another option for people that might not feel comfortable doing their own repair.

Posted on Feb 23, 2009

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I have had my Wing for about 3 months. I have dropped this thing multiple times... even on concrete which knocked the cover off and the battery out of it and it hardly even got a mark on it. No problems with mine. I dropped it HARD a few times.

Posted on Feb 04, 2009

I've had my wing since august and when i went to turn on my phone from standby, nothing happened except the back light lit up and so did the buttons. i talked to a tmobile rep and he said try taking the battery out and putting it back in which then killed the phone completely. tmobile said they have no problem sending me a replacement free of charge though.

Posted on Oct 22, 2008

Wow i had mine for a year and it shattered now the screen doesnt even turn on.. its stupid i think the wings a scandal cause now rare occasions it turns on yet no color at all.

Posted on Aug 02, 2008

Me too, i live in nyc and still no problem..if you keep it in the case, there shouldnt be an issue.
but yesterday my screen turned white
its not that the screen broke cause when you switch it from portrait to landscape the lower and uper half shows correctly..
soo whats wrong and how do i fix it
i took the battery out and all..

Posted on Jun 29, 2008

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You can get a replacement WING LCD screen with the touch screen at www.blackberry8100parts.com for $55

Posted on Mar 31, 2008

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Sorry All, I have had my Wing for 7 months now and never cracked or scratched the screen. I live in NYC so im always walking around in hot and cold so its not any weather condition as someone suggested, i take care of it keep it in the case when im not using it. Ive also never dropped it - yet!!!

Posted on Mar 07, 2008

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