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Hi, the activation of GPRS and GPRS settings are provided by particular Network Carrier of your Cellphone, please contact the Customer Care of your Network Carrier to activate the GPRS and to download the GPRS settings to your mobile.
This could be caused by a firmware issue but is more likely a fault with the phones Bluetooth controller. Stay away from free codes you find on the internet because incorrect use could make the problem worsee. Take the phone to a reputable mobile phone engineer or Samsung Service Point for repair.
First take your BT device (Not the phone), and hold down the pwr button until the light stays on constant (this is "find me" mode for most BT devices like headsets).
Next on your V9 goto your Settings/Connections & select Bluetooth, then scroll righ (or select options) to search for your device.
Once your device shows up in the screen selct it by hitting the center of the nav key and it will ask for a passkey wich is normaly "0000".
Bluetooth module needs to be replaced. Bluetooth module gets to be faulty very easy, because it is on the side of the phone, so just a small drop can damage it. There is a glue around it, it this is cracked your phone is already out of warranty due to customer abuse.
Other thing what can appear with your phone is short battery life.