Question about Maytag 24 in. MDB5651A Built-in Dishwasher

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Maytag quiet series 300 no power to touch controls

For the last couple of weeks the dishwasher has been stopping in the middle of the cycles and restarting. sometimes it wouldnt start at all. Today when I seen it there was a light on the control panel and now there is no reponse to touch controls.

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  • johnnydental Feb 11, 2008

    our maytag 300 suddenly stopped and there is no response from the touch buttons.looks like there is no power to the machine its DEAD...I wonder if a hit from a big stick would work

    Johnnydental

  • Steven1969 Mar 01, 2008

    there are no lights on the control panel. It is as if there is not power, but it is plugged in and the outlet is hot.

  • shane1975 Mar 02, 2008

    the touch controls never worked good and now they dont work at all. same as above.

  • Anonymous Apr 05, 2008

    What seems to be the problem here? Many of these electrical problems are posted but there does not seem to be a resolution. My dishwasher's controls do not operate. Some are lite, others not. There is no response from the control panel. Can anyone help???








  • DirtyDishMan Apr 20, 2008

    My Maytag Quiet Series 300 (MDBH955AWS) is totally dead. I verified that it is getting power. It did not show deterioration over time - it just stopped. I suspect the door switch assembly. For $25 it's worth a try.

    Has anyone resolved their problem yet?

    thanks.

  • Retired Engr May 15, 2008

    I tried turning off the power (breaker box) for a period of time in hopes that the controls would reset themselves. I have had some success with this in the past couple of months BUT...not this time.
    Last night I was able to see panel lights on SOME of the control panel areas but now NOTHING.
    I checked the float switch and tried opening and shutting the door several times but...NOTHING.


  • Anonymous Jun 06, 2008

    I have the Maytag Quite 300 and the control panel lights and dim and the unit works sometimes. Sometimes it doesn't. Of course it is past it's warrenty. I got it from Home Depot in the fall of 06. I noticed the problem around the middle of May 08.

  • Anonymous Jun 29, 2008

    I have the same model.. same problem. I also purchased my from Home Depot.. I cannot see where this many people in a such a short time have this problem by coincidence.. From what I have found, we will need purchase a new control board. Life deals you another bowl of that sucks..

  • elgueraf Jul 20, 2008

    I changed the control panel and the circuit board two weeks ago, the washer was working fine but today the lights do not come on at all! I am starting to really hate this machine... what's next and how do I trouble shoot to make sure I am getting what I need?

  • Anonymous Dec 08, 2008

    This dishwasher isnt even 2 years old and is the biggest piece of junk we have ever owned! The lights do not work at all on the front panel so you never know what cycle it is in. You are lucky to get it to turn on. Sometimes it also quits working mid cycle so you never know if the dishes are clean or dirty. I might try some of the above ideas and see if they work. Obviously it doesnt sound like maytag cares to much about its appliances it sells!

  • burrell49 Dec 22, 2008

    I bought this same dishwasher at Home Depot in March 2007...not even two years old it started to do the same things mentioned above. Control panel lights dimming, not functioning, sometimes flashing...quit working in the middle of a cycle about two months ago. Then last weekend it just died. Called an authorized repairman and he said it was the main control board...over $300 for the part and installation. What a piece of junk...especially after reading the reviews, it seems that it is a common problem. I won't be purchasing a Maytag ever again and I will do my best to tell everyone I know who is looking for a new dishwasher of my concerns.

  • jsauer66 Dec 27, 2008

    We also have this dishwasher. The problems we have had are: Control pnale stopped working, replaced at our cost. soap dispenser leaks which makes time delay washing impossible because all the soap will be gone before the washer starts. It says QUIET in its name but it is very noisy. The spring has come undone so the door is very heavy, Now the hinge lower riht has failed so the door does not close properly and does not seal and leaks all over the floor. Stops mid cycle often. Fails to start like it should. Dishes are often not cleaned very well at all. Bad machine. It has too many problems. It should be recalled.

  • shannonallsw Jan 05, 2009

    After 3 months, 2 days before last xmas, control panel went dead. had to wait 3 weeks for part and 2 four hour service calls. Now, 1 year later, it's dead again. Konked out minutes before guests arrived for new year party. Horrible.

  • maytagiscrap Jan 07, 2009

    i too have a maytag. its a usless peice of junk. my lights flash and the screen counts down from 50 over and over again. the buttons are non responsive.

  • rohini707 Feb 05, 2009

    I have the same problem. i bought it in Nov 2007. 2 months after I purchased it, the control board had to be replaced, as the dishwasher did not get any power. Today, it stopped working mid cycle and I am not able to get it to start as none of the control has any lights. It looks like there is no power again, The tub has water in it. I am not sure what to do. I do not have extended warranty, i feel the same way as you guys about what a **** this is. I wish Maytag would recall this product.

  • Anonymous Feb 10, 2009

    About one month ago my DW stopped working -- dead. There are lights on the control panel, so I know it is getting power. Called a repair man who said it was the control panel but he couldn't find a model number to order a replacement. The strange thing is that it worked once, shortly after the repair man was here, and it worked again this weekend. I had cut the power to see if it would reset and really pushed hard on the latch. No luck. Then I hit delayed wash. The next day I looked inside and it had run (I had soap in the dispenser and it was gone). WEIRD!

  • Anonymous Feb 15, 2009

    Control Panel just died in the middle of a cycle. You can tell it still gets power as a couple of the lights come on.

  • oranjwoman Feb 23, 2009

    I had a burning smell for a few washes and then last night it stopped in the middle of the wash, leaving water in the bottom. Now none of the lights work. How do the lights get power? Do I need to replace the motor, control panel or both?

  • ginnyk Apr 07, 2009

    I loaded my dishwasher, pushed the heavy duty button and no response. I checked the power source and yes, it was plugged in and there was power to the plug. Any ideas?

  • Anonymous Apr 14, 2009

    We have had this Maytag Quiet Series 300 dishwasher for about two years. The lights flash and it won't work. The latch handle broke a year ago but we could still pull it open. It worked without the latch handle until now. It's probably the control panel but I refuse to dump good money after bad and will avoid buying a Maytag in the future without checking the internet for problems like this.

  • freedomcorne May 02, 2009

    no lights on control panel. won't run.

  • Anonymous May 03, 2009

    I thought I was alone with this problem ! My control panel was always odd, but seemed to fix itself,,,(I think it was drying out) I bought it at Sears on Jan /2006 well out of warrantee and they wouldnt do anything. I will cut my losses and replace it with a unit Consumer Reports recommends,,,send an email to Maytag explaining why they lost a customer, and move on...
    Its odd my machine was actually built in Newton , Iowa,,,just a comment.

  • gardis13
    gardis13 Jan 21, 2013

    Our series 300 will not run either. A few lights will come on but it will not start. I called the company and got no where with them. They only offered an extended plan for $310. for one year. Might as well go buy a new machine. It's too bad a good company won't go the extra effort to keep that reputation. I will certainly buy a different brand the next time out . Not the customer service that it used to be when companies were willing to fork out a small amount to ensure that that person would be a return customer. These reviews don't do them any good so I'm surprised they aren't even looking closer at their repuatation. dissappointed!!!! .

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23 Answers

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We have the same problem of not being able to select a wash cycle, or the 9 min rinse keeps flashing.

What I found was to turn off the breaker to the dishwasher, unscrew the inside panel ( about 12 Torx screws ), remove the black cover on the computer ( 1 hex head screw ) remove the ribbon cable coming from the front panel by easing down the plastic locking tab, then take a soft clean cloth and gently wipe the end of the ribbon cable (both sides) and reinstall. This keeps our machine working for another couple of month, when I go thru the same exercise again. I think it is condensation that makes the ribbon cable connection bad or short across two of the lands.

The handle is another problen, I have changed this 3 times.

Went out this weekend and bought a Bosch.

Posted on Nov 09, 2009

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The flex cable shown in the pictures above was bad on my unit also. It looks to me like they are pulling too much current through this cable to run all the LED's on the front panel. Mine died the instant death so I removed the touch pad and traced out the wiring.

The start/cancel switch is a connection between pin 6 and pin 10 on the ribbon cable. There is a 10K resistor in series with the switch to limit the current.

I tried to order the part from my local parts house and was told it was a special order only and would take about 4 weeks to get. Later I found you could purchase it off the internet and not have to wait quite as long. Since the replacement part is the full plastic piece across the top of the door I decided to try a mod. The touch panel is just glued to the plastic piece so I removed it completely. That leaves some glue that will need to be cleaned up but I can do that later.

I found a C&K momentary push button switch that fit in a 1/4 inch hole. I drilled the front panel in the center to accept the switch. If you moved it to one side it might not conflict with the latch switches quite as much but I made it fit.

I then looked in my junk box and found two pieces of 18 gauge wire and one 10K resistor. I put the resistor on the normally open pin on the switch and then connected a wire to that. The other wire went to the common pin on the switch.

When you look at the control board the pins are labeled as 2 on one end and 18 on the other. You only see every other pin as there is another row that is buried. You need pins 6 and 10 so they are on the visible row. Use a small soldering iron and connect the two wires up to those pins. It does not matter which one goes where.

Put it all back together and push the button. You do not have all the flashing lights or options but I am now washing my first load of dishes in several weeks.

I will probably purchase a new panel but we will have clean dishes while we are waiting for it to get here.

Wilton


Posted on Jul 12, 2008

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I purchased a new control panel, control board and door latch assembly. It was the control panel. I replaced all three so hopefully I am good to go for a while. I have a good used control board and door latch if anyone is interested.

Posted on Jun 14, 2008

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Call Maytag and report this issue. They will not do anything. If everyone contacts them then maybe they will do a recall.
I am expeirencing the same problem

Posted on Mar 12, 2008

  • gardis13
    gardis13 Jan 21, 2013

    I just called about this problem and got nowhere.They offered an wxtended warranty for $310. What a slap in the face. Maytag really needs to rethink their customer sevice issues if they want repeat customers.

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The control panel (buttons on front) to my washer was dead. I removed the flex cable from the circuit board, cleaned the contacts with a pencil eraser, wiped it off with rubbing alcohol, reinserted and now it works. It might not work for you but it's worth a try. The flex cable comes out by sliding the latch on the white connector (on the circuit board) down and then the cable can be pulled out. Make sure the cable gets inserted all the way when reinstalling. Good luck, hopefully it works for you too.

Posted on Mar 20, 2011

  • MarcoB Sep 29, 2012

    It took a minute to find a pencil with an eraser, but this solution worked perfectly. And the pencil is now in my toolbox. Saved $120, too, so thanks!

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The solution proposed by George_Wind worked great for me when the Start/Cancel button failed on my QS300. Thanks George for tracing out the wiring on this POS!

Posted on Jun 03, 2010

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I just went to the Maytag site to find out why my dishwasher isnt properly working....The recall page shows model and seriel numbers that are under recall for elecrical problems.

https://repair.maytag.com/repair/dishwasher.jsp?siteCd=MT_EN_US

Posted on May 02, 2009

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My Maytag Quiet Series 300 has a 9 (for the quick cycle) blinking on the LED display. No other buttons respond and the cancel option will not repond. I have tried disconnecting the power to no avial. Someone suggested pressing heated wash, heated dry then repeat to reset. I don't have a heated wash option, only heated dry.

Posted on Aug 19, 2009

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Mine was having the same problem, the start button wouldn't work, only a couple of buttons worked and it would blink 81 or 20 and then never run. The front control touch panel is a series of laminate plastic sheets glued to the front top of the dishwasher. I ripped it off the dishwasher, pulled the front black labelling laminate sheet off the others, and saw that a couple (the "Heated Dry" and "Sanitize") touch button openings in the middle laminate sheet had a little dark colored liquid (just a drop or two) in them which was shorting out some of the flex leads in the laminate. I separated the back laminate from the front two on the right hand side up to the liquid, and was able to wipe it out. Dishwasher working again (at least for now), and the buttons all seem to respond normally again. I still need to stick the laminated touch control panel back together and onto the top front of the dishwasher.

Posted on Dec 03, 2009

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My QS300 also keeps breaking handles but door opens. The front touchpad went crazy. Would not respond to any function. Lights would flash and even go out completely. Cycles would start and stop randomly and start up again later. After reading possible solutions above, I tried to fix before junking. I shut off electrical breaker, removed all torx screws from inside door panel and separated panel from door. Inside door is a circuit card box with a flat flex wiring loom going to circuit board. 2 hex head screws hold the box on door and 1 screw holds box together. I carefully slid the end of flat wiring out of plastic contact and dried with soft cloth. I dabbed cloth on circuit board to possibly dry while unit was apart. After putting door back together, I turned power on. Everything works as normal. This must be a moisture problem with these models. My research today reveals many identical problems on the 300 series. If you are having any touchpad electrical problems I suggest the above procedure to dry wiring and contacts

Posted on Feb 18, 2010

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No solution, just the same problem here. Mine seems to happen (having the electric die) when someone opens the door mid cycle. The steam affects the electrical in the door. Normally, once it dries out for a few days, it will come back on. Now it's totally dead. We have only had ours for one year.

Posted on Jun 14, 2008

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Check your model number and go to the Maytag website. I was having problems with mine and found that it had been recalled. They are sending someone out to fix it next week, free of charge.

Posted on Aug 05, 2010

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I'm having the same issue, and not for the first time. I've already replaced the control panel once and the broken door latch once. For the price of repairs, I could have almost bought a better dishwasher. Which is exactly what I'm going to do instead of fixing the control panel on this one again.

Posted on Jun 07, 2008

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Mine was also doing the all lights dead, nothing works thing.

I took the door apart and pulled the ribbon cable out of its retainer. Rubbed the contacts with an eraser and then wiped with a damp paper towel. After 10 minuets drying I put it all back together and turned on the power.

First press of start button and all lights came on and its working fine

Posted on Oct 31, 2011

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Burn the darn thing. This is the crappiest dishwasher I have ever owned. Can't afford a new one so I guess I'll just have to do my dishes by hand. So glad I invested in a Maytag.

Posted on Jun 10, 2010

  • dawna03 Sep 19, 2010

    I BOUGHT ONE USED FROM SOMEONE FOR 150 AND GUESS WHAT IT WONT LIGHT UP ONLU HALF OF THE CONTROL PANEL WORKS SO I GUESS I LEARNED A LEAAON NOT TO BUY USED AGAIN WAITING 14 YEARS TO BE ABLE TO AFFORD A DISHWASHER REPLACEMENT NOW I CAN WAIT ANOTHER 14 YEARS FOR A NEW ONE THIS REALLY SUCKS SPENT 6 HOURS PUTTING IT IN

  • aawtts Jul 01, 2011

    Well I bought mine new last year and have the same problem...so it might not be the fact that it is used!

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The only solution I have is buy another one. I also purchased from Home Depot, and purchased the extended warranty which of course was up a couple months ago. I am told that parts would be over $400 (panel and handle) plus instal, this after spending almost $200 on metal rollers to replace the plastic ones. I was also told doing this myself would not be easy. I called Maytag and was told no luck. I emailed them as well but did not receive the courtesy of a response. I should mention that the motor was replaced under warranty within a year of purchase.

Posted on Oct 13, 2008

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I was able to do the hack to get by. Radio Shack sells a 4 pack of 125 volt Mini SPST Momentary Switches (2 red & 2 black) #2751547 $5 and a 5 pack of 10k resistors #2711126 $2. They have 18 gauge wire for sale too. You only need about 6 inches for each wire. It's a pain to solder the wire to the short pins sticking out on the back of the control panel circuit board because it's so small but it can be done.

I peeled off the old control panel and ran the two wires soldered to the control board through the hole where the ribbon went through. I then soldered a switch and resistor in series (the order does not matter) on to the wires and just let it dangle there. If you want you can wrap some electrical tape around the button and wires but myself never got shocked pushing the button.

Eventually you will need to buy the whole top plastic part that includes the control panel. It's not sold separately and not repairable. I found it on-line for $126 total shipped.

For the new replacement I used clear GE Silicone (Home Depot #469301) to fill in the opening on the back side of the panel where the ribbon comes through and around the steam exhaust foam gasket. I also peeled off the old steam exhaust gasket and added it on top of the new one using silicone to glue it together.

I also found that the black sound dampening pieces glued to the plastic interior had slid down over time. I peeled them off and reattached them with spray trim adhesive.

My theory is that the steam gasket shrinks in time allowing steam to enter into the inside of the door since I found water calcium deposits on the inside. The steam gets everywhere and on the flex circuit cable causing it to corrode and fail in time. Took 6 years for mine to fail running it every other day.

maytag quiet series 300 no power to touch controls - maytag-quiet-series-300-no-power-touch-1vkvwcrrjbgcbh2rls2hoyec-5-0.png



maytag-quiet-series-300-no-power-touch-1vkvwcrrjbgcbh2rls2hoyec-5-5.maytag quiet series 300 no power to touch controls - maytag-quiet-series-300-no-power-touch-1vkvwcrrjbgcbh2rls2hoyec-5-9.pngds/images/maytag-quiet-series-300-no-power-touch-1vkvwcrrjbgcbh2rls2hoyec-5-9.png

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maytag-quiet-series-300-no-power-touch-1vkvwcrrjbgcbh2rls2hoyec-5-27.png

Posted on Feb 12, 2016

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I found a defect with my ribbon cable. There must have been a problem with the coating as the wire corroded and ultimately shorted. You can see the short on the 9th wire from the left side (near the center of the picture, appears as a white dot). I will need to buy a new cable. There goes $120!
maytag quiet series 300 no power to touch controls - maytag-quiet-series-300-no-power-touch-dq42hbunpiyihtbxpvjzynzq-5-0.jpg

Posted on Nov 03, 2015

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This is one of the few sites that has helped me through fixing anything! I tried cleaning the end of the ribbon cable, but that didn't work. I watched a great video on You Tube that helped me find the problem. www.youtube.com/watch?v=c6t60XHeSUc Maytag Dishwasher Touch Pad Problem Repair Fix MDB7601 Control Panel... This is a Quiet Series 400 so it's a tiny bit different but so helpful. I ended up getting a new front panel for $150 from Appliance Parts and I got it the next day. Works great now! I saved a lot of money not buying a new dishwasher! Thanks for all the advice.

Posted on Jun 02, 2015

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Just after an hour of discovering the control panel is not working I received a call from Sears where I purchased the DW regarding a recall because of fire hazard. They are going to fix the fire hazard or give $150-250 rebate toward certain Maytag models. I am going for new model after all these posts and seeing how flex circuits (ribbon board) from circuit box is connected to flex circuits on the control panel. It looks to me two flexes are pressed together where there is no cover/coating to protect the conductors. Thats where mine had problem.
Thank you Gorge for the solution. I forgot to put 10k resistor but it is washing the dishes now. I don't know which cycle but I don't have to unload the machine and handwash.
Its very bad to see a good machine going to garbage because of a small design problem.

Posted on Jul 03, 2010

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Does anyone who has "hacked" this to work have any more details they can share? What type of C&K momentary switch did you use Gorge_Wind, and jdshewchuk, did you peel the plastic off completely, or just the section above the buttons? Any help would be appreciated. I have wanted to replace this POS since we bought the house, but the economy has put a stop on not needed now purchases. thanks in advance

Posted on Apr 20, 2010

  • loozerhater Apr 20, 2010

    Gorge_Wind, thanks!!!! I followed your instructions and took my time, my piece of **** QS300 is washing dishes right now. I'm going to keep it running "rigged" until I can buy a new one. Thanks so much for your write up!!!

×

I'm Having the same problem. In addition (it is Nov. 2008), I'm told by the Maytag service center that the control panel (part #99003530), is "obsolete, and is no longer available"!

Posted on Nov 06, 2008

I have the same issue, no power on the control panel board with the same maytag dish washer. The only way Maytag will get involved is if it looks like they may not make money selling cheap **** or if the general public sees or hears about these and other types of issues.
Big companies don't usually care about products they've sold. However they do seem to be concerned if they cannot sale more products.

Posted on Jun 06, 2008

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Hi jeffwirch,

I'm Harvey the Master Plumber.

Your problem is: You have a maytag quiet series 300. When it is done with any of the cycles in leaves about 1-2 inches of water in the bottom of the dishwasher. You can manually hit the start button twice and it will go through a 2 minute cycle and pump out the water. You have cleaned the filter inside the dishwasher where it drains and have checked the hose to the disposal and it pumps out fine. It just doen't pump itself at the end of the cycle.

It sounds like a bad control board. It's in the top of the door panel. I don't recomend this repair to the average homeowner. You might consider the Repair Directory to find a repairman.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

Sep 13, 2008 | Maytag Dishwashers

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