Question about SanDisk Sansa m240 MP3 Player

3 Answers

SanDisk Sansa m240 mp3 player

The mp3 turns on but doesnt go passed the screen that says sansa, m240. I cant get to songs and the computer doesnt recognise it. Does anyone have any solutions? I checked and its not on hold.

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  • Anonymous Feb 10, 2008

    freezes up after it tuns on

  • metimig Feb 11, 2008

    my mp3 can trun on but it doesn't go other thing even i can't see the screen menu and other thing and my computer can't recogenize it i don't know why if any one knows the solustion pls infrom me ?

  • fintucky Feb 18, 2008

    I have the same problem, computer will not recognize the device and it does not go past the scansa m240 screen. Will not play or respond. Tried to reset and removed the battery. Nothing works.

  • Anonymous Feb 20, 2008

    how to put music on your sansa sandisk

  • Bhakti Feb 21, 2008

    same problem with me

  • creea Mar 03, 2008

    I accidentally added my comment to the solution area-I have the exact same problem with my sansa m240.

  • rkhunger Mar 04, 2008

    HOw will i copy the songs in this mp3. It always shows no file.I copied mp3 files

  • mystery_love Jun 20, 2008

    The screen on my Sandisk sansa m240 is broken. And the computer does recognize it but i cant see anything. Can the screen be replaced or do i need to buy a new one?? Ive tryed turning it on and off, replacing it with new batteries but nothing works. Can you help me out?!?

  • Anonymous Jun 21, 2008

    My sansa mp3 player was not working, it said "refreshing data" but did not load. I left it on for 20 minutes to load, but it didnt. When I turned it off and wanted to turn it bacl on the next day it wont turn on and its fully charged. What can I do about this?


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I recenlty bought one and had the same problem when I let it automatically sync with Media Player. Finally I went in to the Menu, down to Settings, selected it and then down to USB and select that. Change the USB setting from Auto Detect to MSC and exit back out. Now when you connect it will look like a USB flash drive and you can drag and drop songs or folders. When you disconnect it will automatically sort and arrange, and everything seems to play fine. I'm still working on making a playlist work, but no luck yet.

Posted on Mar 04, 2008

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Per scan disk it is fried. If it is still under warrenty, run and exchange it. I not you are screwed. Never buy a scan disk product again.

Posted on Mar 03, 2008

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Mine is doing the same thing. Had it for about a year.
The solution "the battery doesn't charge all the way", exactly what is that supposed to mean? I put in brand new batteries and still doesn't work.

Posted on Mar 03, 2008

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Posted on Jan 02, 2017

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1 Answer

I cant find place to add music files to my player, SanDisk Sansa m240... I go to my computer open the files and find no music library

use windows media player... open WMP connect your player it should recognize it... use this to sync music to your highlight the songs in WMP right click ... go to add music .. select sync .. once you get the songs into a sync list ... you just sync the sansa...

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In My computer right click on the mp3 player and select format..then it will delete all songs..

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Help Please!!


Have you gone to the mp3 player in my computer?
windown media player doesnt normaly put them into the music folder it usually just puts them on them front page.
If they are there try putting them into the music folder, and that should work.

God Bless

Mar 29, 2008 | SanDisk Sansa m240 MP3 Player

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Adding music.

open up windows media player and select copy to disk or device then drag you r songs to the right side of the screen and then on the left select the bar and find sandisk sansa m240 and then click the copy button

Aug 02, 2007 | SanDisk Sansa m240 MP3 Player

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Try formating it via the computer.

May 03, 2007 | SanDisk Sansa m240 MP3 Player

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New SanDisk Sansa m240 MP3 Player

there are 2 usb choices on the sansa m240 one is msc the other is auto detect. msc is for downloading new upgrade software i beleive , because thats the setting sndisk has you set it on to download new upgrade software .it stands for mass storage class .it may need to be on auto detect .

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

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R u holding the holding the Menu button down for about 3 seconds?

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

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