Question about Lexmark X5150 All-In-One InkJet Printer

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Scan to e-mail

I have changed my e-mail address, now when I try to scen to e-mail it goes to my old address, how do I chane that.

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I still can not scan to e-mail, but my daughter help me find a way around it and it works fine. Thanks, cc

Posted on Feb 11, 2008

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Xerox WC 3220 scan to e-mail problem with external smtp server(ISP). I am trying to configure the scanner to send mail. I follow up the instructions in the manual. When I try to test it I got smtp error ...


You can always find answers to your Xerox questions at www.xerox.com/support .

The 3220 does NOT support SSL, please verify if your email service is requiring SSL transmission. (Port 445 or 587 are indicators of SSL email requirements.) There are free email providers that will still send on port 25 without SSL. Xerox does not provide a list however so you will need to research these yourself.

Instructions for setup scan to email below:
Configure the Machine for Scan to E-mail
IMPORTANT: Obtain the following information from your e-mail service provider before configuring the machine for Scan to E-Mail.
  1. What is the host name or IP address of the SMTP server?
  2. What port number does that SMTP server require?
  3. Does the server require authentication login? If so, what format does the server expect the login? (Does the server require the full e-mail address or just the part before the @ sign?)
  4. Does the e-mail server require POP3 before SMTP authentication? If so, obtain the POP3 settings (POP3 host name or IP address, port number, and login name/password).
  5. Does the server require SSL or TLS encryption? If so, ask your e-mail provider to provide you with an e-mail server that does not use SSL or TLS encryption as the printer does not support SSL/TLS encryption for e-mail authentication.

    NOTES:
    • If you are provided with a new e-mail server to use, questions 1 - 7 will need to be answered again.
    • Xerox does not provide a list of e-mail providers that do not require SSL/TLS encryption for e-mail authentication.
    • If unable to find an e-mail service that does not require SSL or TLS encryption, See theRelated Items below for information on how to Install the Network Scan program for a Windows OS or how to Install the USB Scan Driver for a Macintosh OS. Once the scanned file is stored on your computer, it can then be e-mailed from your computer as an attached item/file in a new e-mail.
  6. What is the attachment size limit on the account on that server?
  7. What 'From' address will the printer use for Scan to E-mail? The From address should be a valid e-mail address for the e-mail server that the printer will use. Ask the e-mail provider if authentication is required if the login name (above) is allowed to be used for the From address the printer will use.

    If you do not know the answer to the questions above, contact the people that control the e-mail server you want the machine to use for Scan to E-mail. The following parties can provide you with additional assistance:
    • If the e-mail server is inside your company's network, contact the E-mail Server Administrator to obtain the required settings.
    • If the e-mail server is outside your company, contact the Technical Support for that e-mail service to obtain the required settings. This may be your Internet Service Provider (ISP), or a 3rd party E-mail Service Provider.
Configure the Machine's E-mail Settings Using CentreWare Internet Services (CWIS)
After you have obtained the above information, configure the machine's e-mail settings using CWIS.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to theProtocols folder to expand the list of options.
  4. Click on the [SMTP Server] link.
  5. Click on the [IP Address] or [Host Name] radio button.
  6. Enter the IP address or domain (host) name of the SMTP (e-mail) server in the field provided.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.

    NOTE: If using the domain (host) name, make sure DNS is enabled on the machine. By default, DNS is disabled. To enable and configure DNS settings, click on the Properties tab, click on the TCP/IP link under the Protocols folder, enter the required DNS settings for your network in the DNS/DDNS field, and then click on [Save Changes]. Contact your Network Administrator to obtain the correct DNS settings.
  7. Enter the port number used by the e-mail server, from 1 to 65535, in the field provided. The default port number is 25. If you use an IP address for the SMTP server, verify that the IP address for the server will not change.

    NOTE: If you use an IP address for the SMTP server, verify that the IP address for the server will not change. If the SMTP's server IP address changes, the machine will be unable to Scan to E-mail until the machine's SMTP Server address entry is edited with the new SMTP server IP address. If necessary, contact your E-mail Administrator to verify how the IP address has been assigned to the SMTP server.
  8. If authentication is required, insert a check mark in the SMTP Requires Authentication check box.
  9. In the SMTP Server Login Name field, enter the SMTP login name.
  10. In the SMTP Server Password field, enter the SMTP password and then retype the same password in the Verify Password field.
  11. If the E-mail server requires POP3 before SMTP authentication, continue with step 13. Otherwise skip to step 17.
  12. If POP3 before SMTP authentication is required, insert a check mark in the SMTP requires POP3 Before SMTP Authentication check box.
  13. In the POP3 Server and Port field, enter the IP address or domain (host) name of the SMTP (e-mail) server and the port number. The default port number is 110.
  14. In the POP3 Server Login Name field, enter the POP3 login name.
  15. In the POP3 Server Password enter the POP3 password and then retype the same password in the Verify Password field.
  16. Click on the [Save Changes] button.
  17. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  18. Click on the [E-mail] link.
  19. Click on the [E-mail Setup] link.
  20. In the Default [From:] Address field, enter the from E-mail address that the printer will use for sending E-mail.

    NOTE: If you do not want the from address that the printer will use to send E-mail to be automatically copied on any E-mail that is sent from the printer, make sure that the check box next to Always prompt for file format setup before scanning is not checked. Additionally, the following default settings can be set for Scan to E-mail:
    • Default Original Type - Available options are: Text, Text/Photo, and Photo
    • Default Scan Resolution - Available options are: 100 dpi, 200 dpi, and 300 dpi
    • Default Attachment Type - Available options are: PDF, TIFF - Multi Page, and TIFF - Single Page
    • Default Scan Color - Available options are: Mono, Gray, and Color
    • File Format Setup Prompt - Leave this box unchecked if you do not want to be prompted for the file format each time you Scan to E-mail.
    • Conformation Sheet - Available options are: On Errors Only, Always, and Off
  21. Click on the [Save Changes] button.NOTE: See the Related Items below for information on how to Scan to E-mail. When Scan to E-mail is successful, it is recommended to print a copy of the SMTP Server settings and E-mail Setup settings from CWIS for your records. If Scan to E-mail fails in the future, refer to these settings.
Configure Additional E-mail Security Settings (Optional)
For additional security when sending e-mails, the machine can be configured to require the sender to be authorized prior to using the machine's Scan to E-mail service. This is an optional security feature for Scan to E-mail and is disabled by default.
Authorized users for Scan to E-mail can be configured using CWIS. Up to 2,000 users can be registered.
  1. Access CWIS. See the Related Items below for additional information.
  2. Click on the [Properties] link.
  3. In the Properties section on the left side of the window, click on the [+] symbol next to the E-mailfolder to expand the list of options.
  4. Click on the [User Authentication] link.
  5. Insert a check mark in the Enable Auth User check box to enable user authentication.
  6. If necessary, insert a check mark in the Enable Guest Account check box to allow guest access. If this option is enabled, enter a login name and password for the guest account in the fields provided.
  7. Click on the [Add] button to add new accounts.
  8. Enter a username, an authentication ID, a password and an e-mail address in the fields provided.
  9. Click on the [Save Changes] button. The user will be added to the User Authentication List.

Nov 04, 2013 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Hi, i got a ir3580 cannon copier and it doesnt give me an option to scan to email, it shows the message tx image set not to display..can anyone help please !


If you don't have the send button then it wont work
2sd1jiwyhgy0enk6bz++uuv7u7uo++889133+uec2opd8bcahhpotghfxcig6gnokodtwmlvknn8bpn818thyfuya9kvjsojqbav1555f8pn4qurspzoduaaaaasuvork5cyii=Make sure you have the send button available on the canon device as shown above, and fully networked, if so follow instructions below

setting up the device for scan to e-mail
1.select * head > SYSTEM SETTINGS > NETWORK SETTINGS > E-MAIL SETTINGS. You may need to scroll down the menu to find the e-mail settings

2. Fill in the required fields, SMTP or POP settings
Someone with a little IT background would help
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The e-mail address is for the recipient so they know where the scan-e-mail come from e.g canonscan@yourbuisnessname.com
The server address settings are important.

3.Go back to send screen to add e-mail address and test
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Restart device may help sometime after changing device settings:) Good Luck

Apr 03, 2013 | Cannon Printers & Copiers

1 Answer

How di i change an email addy in the scan section


to change the eamil address in scan section, please perform these steps.
1-click on "UTILITY/COUNTER" button from the panel. 2-click on "user settings". 3-now click on "E-MAIL Input" 4-now select "ONE TOUCH REGISTRATION" 5-you will see the blank boxes, and that scan user account which you are currently using. 6-Now click on that Account. 7-you will see the details of your scanning one touch account, click on the tabs. like Mode 1 Mode 2. From those tabs you will see the account name, password and Email setting. 8-Click on E-mail and change the address. 9-make changes and then press Exit. (At the top right side)

Jul 01, 2010 | Konica Minolta bizhub 350 All-In-One Laser...

1 Answer

I used to be able to scan to email from my konica Minolta 252 biz hub. I now get a 'server connect error' and cant send to e mail. how do i resolve this? thanks, Steve


the email server address may have changed
touch the utility counter button the the administrator button
touch network setting
touch email setting
touch fwd button
check to see if the host address is correct for email server


or check the email one touch button settings
To edit a one-touch E-mail address:
1. Press utility/counter.
2. One touch user box registration.
3. Create one-touch destination.
4. Address book.
5. Email.
6. Select the E-mail address.

7. Edit.
8. Then edit the address

Sep 28, 2009 | Konica Minolta bizhub 250 All-In-One Laser...

2 Answers

How do i send a scan to someone else's email address-it automatically comes to my email address


In order to resolve the issue you have to configer the mail on your computer if you are using Windows Vista you have to configer the Windows Mail, if you are using XP then you have to configer either Outlook express or Microsoft Outlook. FOR VISTA OPERATION SYSTEM ================================== Step 1: Configure Windows Mail. http://windowshelp.microsoft.com/Windows/en-US/help/00e419ef-fee2-472c-ad02-b14331571a521033.mspx OR http://www.apluskb.com/scripts/How_do_I_configure_Windows_answer3578.html Note: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address. Step 2: Go to IE>Tools>Options>Programs>Email> Select Windows Mail Step 2: Set Windows Mail as the default e-mail program Open Windows Mail by clicking the Start button, clicking All Programs, and then clicking Windows Mail. Click the Tools menu, and then click Options. Click Make Default next to This application is NOT the default Mail handler. If the Make Default button is not available, then Windows Mail is already set as your default e mail program. Step 3: Populating E-mail program as scan to destination Open HP solution center. Click on Settings. Go to E-mail Settings. In the E-mail settings box, select the e-mail program to Windows mail and click apply. Step 4: Change the Setting ?Scan to? in Solution Center Open HP Solution Center, if it is not already open: Windows VISTA: Click Windows Icon, click All Programs, point to HP, and then click HP Solution Center. HP Solution Center opens in a new window. In HP Solution Center, click Settings, and then click Scan to...Setup. The Front Panel Destination List Setup window opens. From the Available Scan Destination list, click the program you want to be the scanning destination, and then click the Add button. The program moves to the Front Panel Destination list. Note: You can also move the program to the top of the Front Panel Destination to scan to that destination automatically. If you do not want to change any other settings, click OK to close the Front Panel Destination List Setup window. 5. Check the functionality.

Sep 02, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

MACHINE REFUSES TO SCAN SHOWING ERROR EA3229 ON BIZHUB 200 COPIER


As with most communications errors the first thing to always try first is shutting off the copier, unplugging it from the power source for at least 30 seconds, then plugging it back in, powering up and trying the scan-to-email functions again (once network synchronization has been completed by the copier).

EAXXXX is a communication's failure code generated by the copier to state that 1. The LAN cable is not physically connected, 2. Communication with the SMTP server has been lost, or 3. One or more of the e-mail addresses that someone attempted to send mail to doesn't exist or is invalid.

If the scan-to-email functions worked before this and have suddenly stopped, you may want to have your IT department reset the mail server.

It's also possible to have had some changes made to internal network address that has affected the copier's ability to communicate with the servers. Check with your IT to see if they've added any security software, changed network address structures, etc., around the time that the scan functions failed.

Aug 28, 2009 | Konica Minolta bizhub 200 Printer

2 Answers

Can not make bizhub c252 scanning trough e-mail feature


Can you print to your PC? if yes you know how to assign ip address to the copier. I suggest is to go web browser and type the ip adress of the copier. log in to adminstrator the password 12345678 click network scan you have choices which scanning you want. SMB, ftp scan to email. If choose SMB first you have create Folder to your desktop and name it SMB all upper case and right click sharing and permit everyone . Then back to copier web browser click tab scan and type all the names you want. Scan to e-mail you have to click network and enable the scan to email enter the SMTP leave the port 25 do not change assign a valid email address to copier and enter email address of the administrator user id and the last is the pasword. Note: everytime you visit this page you should enter the password. then click the scn tab and enter all your email address. enjoyprograming!!!

Jun 01, 2009 | Konica Minolta bizhub C250 All-In-One...

2 Answers

How to set scan for a new person on bizhub c351


After pressing "scan," press "Direct Input," then "Scan to E-mail." That will come up with a digital keyboard with which you can enter the e-mail. You'll have to type out the whole address, as on my printer (even though I have the manual) I can't seem to find out how to save it so you don't have to type it in every time...

However, after inputting the e-mail address, press "Start" and it should scan to the e-mail.

Nov 19, 2008 | Konica Minolta bizhub C351 All-In-One...

1 Answer

Scanning for a Konica


Need to go to the user mode, press One touch,enter the address book, then Scan to email, there u can see all the address, select the one which u want to change it.

Jul 18, 2008 | Printers & Copiers

2 Answers

Network Error on display


Have you setup your smtp address on the machine? From any workstation in the same network open your web browser. Key in the IP address of the mfp copier. Goes to network setup and key-in your smtp address.

Sep 14, 2007 | Sharp AR-M277 Black and White Copier

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