Question about Bose & Wave& Music System

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Cd stuck my cd will not eject. keeps reading disk error

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  • Drylightning Jun 17, 2008

    CD stuck in the single CD Bose system. Removed screws and lifted off top then removed CD. Reassembled but now it will not accept a new CD

  • Margaret Beville Jun 28, 2008

    disk error read on two out of the five disk areas.

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1 Answer

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If you are good at opening the player then just follow this steps...
1.take of the screws
2.remove the cover
3.take off the rubber belt connecting the dc motor
4. now you can take the door out by sliding one white coloured clip
5.now clean the obstacles in the door way and every where
use dry clothes..
6.clean the lens also by using the white petrol or spirit....

then reassemble just put the cd and play...
90% it will work
if you are not good at opening then contact the technician........

Posted on Feb 08, 2008

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1 Answer

A CD is stuck in my bose system How do I get it out?


From an other web site

If you have a cd or two stuck in your Bose wave radio, here's how to remove it and save yourself $99. This procedure is for the radio (model AWRCC1 or similar) with a single front loading cd slot.

PART I
1. First unplug the power, wait a minute, and then replug power, watching the front display.
2. The display will read "Ejecting". If the cd ejects, then you're done and can skip Part II. If it doesn't eject and/or it displays "Disk error" then you'll need to do the Part II steps.

PART II
1. Unplug the power cord.
2. Turn the radio upside down with the front facing you.
3. Remove the 5 screws from the bottom plate.
4. Hinge the front of the bottom plate up no more than 2". Don't overdo this or you'll damage various ribbon cables inside. Use extra hands or a prop to keep it open this amount.
5. Reach inside and tilt-up the front of cd player's metal housing just enough to access the rims of the cd(s) within the space created in step 4.
6. Pinch the rim(s) of the cd(s) and gently pull it/them out.
7. Reverse these steps to reassemble your radio.

Enjoy your cd player again!

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I had the same problem and went to the Bose Tech Support site and found this solution. It allowed me to eject the stuck CD. The same problem happened again when I tried to enter another CD but after repeating the process below the CD ejected again and after that it worked fine.
Hope it works for you.
  • Try performing a reset with your Wave® music system upside down:
    1. Unplug the system, flip it upside down, place it on a firm, level surface, then plug it back in again

    2. If the CD ejects when you do this, the system may need to be serviced. Contact Bose® Technical Support or call 1-800-278-1281


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