Question about Vtech VT-9161 Cordless Phone

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My phone lines keep on crossing!

My home phone (lan line) keeps crossing lines with someone else. When people call the line is constantly busy. This has been happening for 12-15 hours now. I unplug and leave the phone, then plug it back in..I switch phones from one room to the other and still nothing. Both phones in the house are like this...and we doubt its the phone. Can you help me?

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If you are in a private residence go to the demarcation box and unplug the phone jack that connects the line to your home. Plug your phone directly into the jack which is now looking at the line and has eliminated your house wiring from the circuit. Make an outgoing call and have someone call you back. If the trouble persists, the trouble has just been proven to be on the line which is a phone company problem. Busy signals occure when a short is detected on the line so you may have cable trouble in your area. Thank You. Jerry

Posted on Feb 08, 2008

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