Question about Brother MFC-7820N Laser Printer

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I get a load paper message when paper is loaded

I have faxes in memory and it keeps telling me to load paper and push start. I have loaded and unloaded the paper several times but the machine does not recognize it. This machine is less than 6 months old.

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Probaply some paper or obstackles stuck at PE (paper empty sensor) and that could be hard to fix it cuz you may need to pull apart the printer. However, if it is 6 monthsold, warranty covers this problem.

Posted on Feb 17, 2008

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Just had the same trouble. I loaded paper. Tried more paper, tried less paper. No luck. Finally in deparation and trying "everything" I could think of, I pressed "stop/reset" before pressing "start/copy" and now it's working. Very frustrating!

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