Question about Dell Latitude C610 Notebook

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Clean XP Pro installed -- now NIC disappeared!

My Dell C610 came w/WIN2K, but I recently upgraded to XP Pro. I didn't like how slow it was after doing an upgrade install, so I wiped the hard disk and did a full clean XP Pro install instead. Afterward, the system didn't seem to find its own NIC. The only "yellow exclamation mark" in Device Manager was for the modem. The integrated 3Com 3C920 NIC was not shown in device manager anywhere!

I tried using the CD (application/driver restore), but it didn't work. I tried downloading the drivers, but none of them were for the NIC. I know the NIC worked before, but why does Windows XP not see it has that hardware?


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  • g4macmaniac Feb 11, 2008


    Yes, I tried this already. The information is sketchy. They say the computer has a 3Com NIC (3C920), but the driver installation assumes that Device Manager already recognizes the NIC. I have tried countless ways of making the computer "see" its own NIC card to accept the new drivers, but nothing seems to work.

  • Anonymous Feb 20, 2008

    Dell C610 recovered from office scrap pile.

    Neither Windows 2000 or XP will detect the on board NIC.

    However, with a 1370 TrueMobile miniPCI card installed, the green light on the ethernet connector comes on, and the orange light flashes with wireless activity. Wierd.

  • Geraint Stimson Feb 29, 2008

    Dell C610 1GHz, 384MB with 30gig disc.

    Win2k SP4, clean install with all updates and dell driver packs, but still no NIC!

    Intel Pro/2200BG Wireless card works flawlessly and uses the lights on the ethernet port, as does a TrueMobile 1370.


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If the C610 has been recovered from a scrap pile, and the bios password removed using the 'paperclip' method, the machine forgets it has a NIC.
Boot from a DOS floppy and run 'NICSET.EXE', a Dell internal tool. Run it as 'nicset -i'

Did this and my 3com is back.

Posted on Mar 01, 2008

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Well once you did a clean install over all of Dell drivers etc etc. You wiped out the restore artion that was on the computer. You have to go to Dells website and under the support tab look for the Nic card that you have inside the computer.

Posted on Feb 10, 2008

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