Question about Hitachi 168589 DVD Player/VCR

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DVD movie stalling

Movie plays but in spots it will stop (will have a still picture)

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Make absolutely sure that that discs are Clean!...accordianman

Posted on Feb 08, 2008

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I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

Unfortunately, if the player will no longer read any commercial dvd that you attempt to play, the unit is defective and needs to be replaced. Hopefully, since it's brand new, you still have the receipt and can return it to the retailer for an exchange or refund. The unit has a 90 day warranty from the date of purchase. You would need the receipt in order to receive a warranty exchange.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

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