Question about Kenmore 43142 Front Load Washer

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Kenmore He2 shoots out water from the detergent compartment

I have a Kenmore He2 washer that of course is 2 weeks over warranty. When I turn it on the water comes shooting out of the detergent compartment. I checked the hose from the detergent area to the drum and it feels clean. I cleaned out the drain down the bottom of the machine and found a sock and some other things but when I ran the machine again in rinse and spin the water started shooting out again. I felt all hoses and they fell unclogged. Any other ideas?


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  • John Raitt Mar 01, 2008

    We used our machine this morning and found the same problem. While the dispenser was filling after a short time the water started pouring out of the front of the dispenser. We've taken the top of the machine off and assume that the hose is clogged that dispenses the water into the machine. Any solutions?

  • asante-nnuro Mar 15, 2009

    As soon as I turn on the machine, water rushes out of the detergent compartment and my machine is only 2 months old and it is a hoover washer dryer 8kg.

  • Anonymous Apr 16, 2009

    I love you guys. Thought I was having a huge flood - fixed it in two minutes. Next time I see you, I'll buy you a beer!

  • Anonymous May 15, 2009

    Same problem. I pulled the rubber ring back from the metal tub about an inch in the area below the detergent compartment. You will need to shine a flashlight up in that direction to see the 1" to 1.5" hole where the water fills the tub. I found a sock packed in this hole not allowing the water to fill the tub, which caused the water to run out of the detergent cpmpartment. It is a tight fit to get your finders all the way to the opening between the rubber ring and the metal tub. I took some needle nosed pliers and grabbed the sock and pulled it out. Problem solved for now.

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Remove the ring infronf of the drum, then pull the rubber bit out a littile bit and then pass your fingers round the back towards where the detergent compartment is. Try and see if you can feel a solid object there and remove it, it is a build up of excess detergeng solidifying and blocking the water way to the machine

Posted on Mar 31, 2009

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The detegregent compartment slides out - check to see there is not a backup of detergent clogging the whole. If so clear it out and problem solved.

Posted on Oct 29, 2008

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After searching the internet we discovered that if you slide your fingers in between the metal drum and rubber seal under the soap dispenser area you may find the problem. We had a sock blocking the water inlet. Problem solved! This machine is going to give us a lot of headaches but thanks to the internet we may be able to continue to save money fixing it ourselves.

FYI, I find if you leave the door open a crack after each wash... you avoid the mold smell as well!

Posted on Mar 01, 2008

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