Question about Canon I960 InkJet Photo Printer

3 Answers

I960 won't print despite new print head

My canon i960 stopped printing the other day and stated I needed to replace the print head.  I have purchased a new one and installed it.  The error message cleared and the printer seems to be running properly but no ink is coming out on the paper.  I have run several test prints and done 3 deep cleaning wondering if the ink just needed to cycle thru the new print head but still no image seems to be printed

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  • gmbstone7 Feb 08, 2008

    The print head I placed is brand new so I shouldn't have to do this

  • gmbstone7 Feb 08, 2008

    I have done the above to no avail. I have unhooked the printer cables several times and reconnected, I have connected the printer cable both to the high speed print port and to the regular printer port. I have done repeated deep cleanings and test prints, I have used an air syringe to the nozzles and ink expresses easily out the bottom of the metal piece. The print head is a brand new genuine Canon print head. I also put all new ink cartridges. Should I uninstall the software driver and reinstall it?

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Hi,

Method 1:

It appears that the internal print head ports were clogged with ink. Try removing the print head and washing it in alcohol- when I did this i had clumps of congealed ink coming out of the tiny ports. The print head has two small screws underneath that I also removed and cleaned the ports inside by use of a syringe and alcohol. After I put the print head back together, dried it and ran an auto alignment - it all seems good now.

Method 2:

If your cartridge has been sitting outside for more than a couple of days, it is very likely that your print-heads may be clogged.

  1. Step 1: Place the clogged nozzles in warm water and soak them until the dried ink begins to flow from the nozzle.
  2. Step 2: After a few minutes of letting the dried ink flow, remove the nozzles from the water and dry it with a soft tissue or cotton swab.
  3. Step 3: Reinstall the cartridge and run the print-head cleaning mechanism (described in your inkjet printer's manual).
  4. Step 4: If this does not work, repeat the procedure.
  5. Step 5: If your cartridge still does not print after repeating, uninstall the cartridge and place it on a soft tissue or cotton swab with rubbing alcohol in an upside down position. Let the cartridge sit on it overnight.
  6. Step 6: Reinstall the cartridge and run the print-head cleaning mechanism (described in your inkjet printer's manual).
  7. Step 7: If none of the procedures above works, then you did your best, unfortunately you will need to purchase a new cartridge because the print-head is probably clogged permanently and/or damaged.


Goodluck,
Please don't forget to rate me as fixya

Posted on Feb 08, 2008

  • Priya darshan Feb 08, 2008

    I think your printer is not recognising the cartridge so do the following:

    step 1: Run the print-head cleaning mechanism (described in your inkjet printer's manual) and attempt to print a few pages.

    Step 2: If this procedure does not work, using the syringe
    supplied in your refill kit, inject air into the top air vent to clean
    the nozzles. A small amount of ink should be emitted from the nozzles
    upon injection. (The nozzle is the porous metal piece at the bottom of
    the cartridge)

    Step 3: If this procedure does not work your print-head
    nozzles are probably blocked with dried ink. At this point use the
    syringe to take out as much ink as possible from your cartridge and
    read on to the next section

  • Priya darshan Feb 08, 2008

    Yes please do that and let me know so that i can help you further..

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Make sure to buy genuine canon printer head.then unplug the printer,remove catridges and put it again.clean the head properly with a tissue paper.then reinstall the printer.it will work fine. 

Posted on Feb 08, 2008

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Hello!!
Switch off the printer and disconect the USB cable for 30 seconds. deep clean on the black head to get it work properly.


Posted on Feb 08, 2008

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