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HP LASERJET 3700N - PRINTING PROBLEM

Hp laserjet 3700n

not printing on paper, the image area is shifting 10mm up the sheet.
Does anyone have any ideas???

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  • 1 more comment 
  • pressy11 Feb 15, 2008

    I am printing on normal 80gsm paper. I have re set the factory settings and this does not work. replaced fuser, cleaned rollers, emptied machine upside down, clalibrated printer, all has no effect. Thinking now that it has something to do with the feeder or a sensor?

  • pressy11 Feb 15, 2008

    sorry, have also tried reinstalling drivers & downloaded updates

  • pressy11 Feb 18, 2008

    Yes, I have pulled all loose bits of paper & dirt out of the machine

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  • 62 Answers

I'm not sure what you mean by "not printing on paper, the image area is shifting". What are you printing on?

Have you tried uninstalling the device drivers and reinstalling them? This may clear any software quirks caused by conflicting devices or user settings.

Posted on Feb 15, 2008

  • silentspoon
    silentspoon Feb 17, 2008

    The feeder (roller) that pulls the paper from the tray could be pulling the paper up too late. Have you checked the roller for obstructions?

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