Question about HP OfficeJet V40 All-In-One InkJet Printer

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HP Officejet v40 - Can send faxes but can't receive

Hi,

We have an HP Officejet V40, we can send faxes but can't receive them, it just rings and the fax doesn't pick it up, any ideas?

Thanks

Nicola

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  • 108 Answers

I think you like to setup it for auto FAX. In any case go to setting menu and set as auto and then set after 5 or 6 rings (or as you wish). You can also do the same if you have the utility software that come along with this Officejet model.

Posted on Feb 08, 2008

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There are multiple steps to resolve this issue along with detailed graphics. Unfortunately, we cannot send graphics through Chat. To view the steps with graphics, please go to the following HP Web site:

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Does you machine have th option for distinctive ring? this feature when activated through your telephone company will allow the machine to answer the fax or have it go to the telephone. If the machine dose not have distinctive ring you would need to purchase a comswitch (they are usualy areound $30) this device will route the fax to the fax or the telephone cal to the phone.

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