Question about Eureka 6831A Bagged Canister Vacuum

1 Answer

Power head motor is good,runs great from test cord switch seems to work. brush roll cleaned but power head motor will not run

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 126 Answers

If you have checked the power delivery down to the powerhead and you have current running to the powerhead, then you likely have a burned fuse. There is a fuse built into the powerhead motor and is usually located on the field winding. This is not easy for a novice to replace and even most professional repair shops will replace the motor. It is possible to replace the fuse if you know what you're doing, but if the fuse blew, there may be a more serious problem, after all, the fuse is there if the motor starts to experience distress and the fuse will blow to avoid any electrical issues. The fuse can blow if something is jammed into the roller and causes the motor to labor heavily. If this is the case, then the fuse can be replaced safely. If the motor is burning out, then a new fuse will just blow immediately after replacement. What I do is take the fuse out and run the motor without it to see if the motor is still viable and replace the fuse if the motor proves to be o.k.

Posted on Feb 08, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Beater bar turns but not when the vacuum head is against the floor.

1) test the power cord for open
2) see inside fuse or reset button and reset if there are
3) power switch defective or some wire loose fix it
4) connector inside loose tight
5) c.breaker from your home tripped, reset.
6) if not work, the motor is defective, brush, winding repair.
God bless you

Jun 21, 2012 | Dyson DC25 Vacuum

1 Answer

Now that I just fixed my Lux Legacy canister vacuum, I need help on my other Electrolux Regency Series upright! The vacuum works fine but the rotating brush does not work and the brush motor does not turn...

There are a couple rectangular holes on the bottom of the power nozzle, beside the wheels. These have tabs in them that need released with a standard screwdriver.
rogerpotts_10.jpg Once they release, turn the vacuum over and lift cover of power nozzle at the back. This pulls the front of the cover out of the lip on the "bumper".
Once this is done, you'll need to unscrew the screw at each end of the brush. Lift the brush out and thoroughly clean it, including the ends.
Check the wiring to make sure they're connected to the terminals of the motor. Also, check the belt for wear and tear. These belts can last for five years or more, but if it looks bad a good time to replace it is while you have the power head apart.
When reassembling the vacuum, ensure the belt is fitted properly around the motor shaft and brush.
Insert the front of the cover first, ensuring the edge fits neatly beneath the lip on the bumper all the way around. It takes a little manipulating to press the back into place. Make sure both tabs click into the locked position. Turn the vacuum over and reinstall screws. Try to rotate brush by hand a few times.
At this point, plug the vacuum in and turn it on. If the power head doesn't run, press the reset button. If the power head motor still doesn't run, it could be due to loose or disconnected wires that lead to the reset switch, a bad reset switch, or even a bad motor. The vacuum needs to be taken to the nearest Aerus Electrolux store for further diagnosis and repair.

Jan 09, 2011 | Vacuums

1 Answer

Kirby will not turn on

For the kirby to run all the switches need to be in contact. First check the brush head and make sure its attached properly, then check the plastic piece on the bottom of the bag (called the mini emptor) it should be all the way against the body of the vacuum. if all that is good check the cord where it runs up the handle and connects to the swiveling strain relief at the top... usually those cords go bad right there. If the cord is good, you probably need a new switch but before you spend the money on that expensive genuine kirby switch check the motor carbon brushes and the commotator on the armature where the brushes make contact.

Jan 02, 2010 | Kirby Generation 3 Bagged Upright Vacuum

1 Answer

My repairman moved so I need to service on my own

Excellent question, however a D3 is basically a problem free vac. All you need to do to maintain it is keep a stock of fresh 4 ply bags and periodically remove the lid from the head and clean out any dust and dirt building up around the motor or brush roll. There are 5 philips screws recessed in the lower housing , accessible from underneath the head , Once removed the lid will lift of and you can vacuum any dust away from the motor and brush roll. There are two hex nuts holding the power head motor in place and if loosened they will change the tension on the brush roll and belt so check the tension before tampering with them.
NOTE On this vac a properly installed brush roll will stop the motor and kick out the breaker/reset on the vac if the brush roll is gripped firmly against the brush opening with a hand securely gripping it.
I mean grab it VERY tight or you will have it slip and blister your fingers. If the belt / motor position is too loose or if the belt has a broken tooth, it will rattle like a machine gun , because it is slipping.
If too tight it will kick out the motor rest continually.You can periodically remove the belt, turn it inside out for inspection and examine for cracking or loose teeth by rolling through your fingers and pull the brush up and slightly forward from its housing to inspect for hair and thread at the end of the brush roll. There are recessed ball bearings inside the wood on the brush roll and they need to be kept clear of buildup on the outside.
Spray any wheel squeaks with wd 40, with the straw in place, justy a quick burst and you can also do this on the very end at the centre of the Power head motor , however DO NOT spray the carbon brush copper surface area as WD will burn. If you are very methodical you can actually remove the carbon brushes which are offset and clean them with a dry cloth and inspect for chipping and wear. Pay attention to their position and do only 1 at a time. That's all. Electrolx 101.
Post back with how you make out.
PS parts come from an AERUS Electrolux source but a good pro vac shop can give you great service too as this same vac is now sold under several labels.

Oct 31, 2009 | Vacuums

1 Answer

Motor won't start

Most times this will be caused by one of 3 items, the cord, the switch or the carbon brushes in the motor. Inspect the plug area on the cord for strain twist it gently and look to see if the cord appears a bit white where it meets the plug or if the cord appears crushed just before the plug.
Also inspect where the cord meets the body of the vac for the same signs of wear or any locations where it may have been caught in the power head , etc.
If you have test meter, check for resistance change at the plug while twisting and finally try the same twisting with the vac plugged in if necessary but keep your fingers back from the plug in case the cord blows... gently twist and pull slightly to see if the motor continues to run.
Most often when a switch fails it just dies and doesn't become intermitant... so with a meter it will generally test good or bad , nothing else..
Sometimes on a well worn vac when the motor doesn't start the carbon brushes in the motor have worn down. A heavy duty motor such as the Rexair can often be rebuilt if brushes are required.
If you turn the machine on and bump or jolt the side of the body as if to spin it, you can often "trick " the motor into starting. If this happens it is most likely a carbon brush issue , if not time for a new motor.
Rainbow/Rexair machines have a fairly good motor however because of how they run drawing moist air through they often rust as they age. This is a tedius rebuild and best left to a pro shop with parts on hand if requiring brushes. Most shops will simpley scrap a worn motor if rusty and replace it completely.
Before you spend big $ on a repair or replacement....
One last thing....... pull the exhaust cap at the back of the vac. You will seen fine powder dust and residue.Wipe your finger across it. This is what the Rexair releases into your home each time it runs, but you don't smell it because it comes out in the form of after a spring rain.
That same humidity is rusting your motor gradually year by year. Although this motor has a long life span, consider that you have been breathing dirty humidity as it runs. If you put orange drink crystals in the water bucket and run the vac, the exhaust air would smell like orange juice,... so what is in the tank comes out in the air, including your dirty water.
Most Rexair owners buy thinking they are helping to reduce allergins.. yet what is on that exhaust plug proves otherwise. If your home is essentially carpet free and you are vigilant maintaining and rinsing the bucket, you might consider rebuilding this vac.. Otherwise consider a good High end European vac like a SEBO,MIELE, Nilfisk etc for better filtration and reliability

Oct 10, 2009 | Rainbow E series Canister Wet/Dry Vacuum

1 Answer

Kirby g4 problem

1. Take the brush roll and belt off the vacuum. Put the head back on the vac.
2. Turn it on and see if the bag inflates with good power. Does it sound normal? This will tell you if the problem is with the motor. If you have a good inflation of the bag and a bad noise in the motor, you need to take it in for service. If the motor is fine, you need a new spinning brush assembly.

The screw heads of the brush roll face towards the floor so you can adjust them while the brush is in the vacuum. When you turn them clockwise the brush comes down and gets closer to the floor for better carpet cleaning. You should also change the belt on that vac once a year. Just because the belt isn't broken doesn't mean it's o.k. Once they stretch out the power from the motor is lost and the brush won't clean anything.

Oct 05, 2009 | Vacuums

1 Answer

How to install a new power cord on a tristar vaccume

You must flip the Tri Star upside down to reveal hidden body screws. Generally 2 at back near the wheels and one at front below the cord retainer.
Once removed the body will separate at the bumper. Before removing the motor , note the position of the carbon brushes relative to the body housing. They will be offset allowing the housing to close without striking the motor.
This is a metal vac body, your connects must be clean and should be taped after using twist terminals as a precaution. Your cord will go first to the switch, then power runs from the switch to one side each of the power head and motor, then from the opposite power head and motor lead back to the switch.
You should secure a knot inside the body of the vac as a strain relief so the cord cannot slip out after connecting

Sep 09, 2009 | Vacuums

1 Answer

Losing power on a carpet attachment

Does the motor stop or the brush roll? If it is the brush roll, then replace the belt. If the motor is stopping, then it could be the motor or the cord for the opwer head.

Mar 15, 2008 | Vacuums

1 Answer

Beater bar brush stopped working...

Does the power head motor stop, or does the brush roll stop. If it is the brush roll stopping, replace the belt and/or the brush roll. If it is the motor, you may need to clean out around the motor, it may not be getting enough air to cool causing it to overheat and stopping. That the brush roll plate off, take out the screw, and the top will come off, then you can check to see if cleaning is the answer, if not, the motor may be bad.

Jan 12, 2008 | Rainbow E series Canister Wet/Dry Vacuum

Not finding what you are looking for?
Eureka 6831A Bagged Canister Vacuum Logo

Related Topics:

527 people viewed this question

Ask a Question

Usually answered in minutes!

Top Eureka Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Jim Parker
Jim Parker

Level 3 Expert

1041 Answers


Level 1 Expert

8 Answers

Are you an Eureka Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides