Question about Epson Perfection 1670 Flatbed Scanner

2 Answers

1670 no image scan

Dear Expert,

My 1670 do not work well when I move it to another table. It has the action of scanning, but do not show any image on the screen. This problem appeared a month ago, but recovered after a few days unplugged. Could you help me to solve this problem?

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  • 12 more comments 
  • Anonymous Feb 19, 2008

    When I scan a page, only half a page scans.

  • Anonymous Feb 21, 2008

    Scanner makes all the appropriate noises for a scan, but, starting recently, there is no image. Tried uninstalling and installing software. Tried different USB_2 ports. USB ports work OK with other devices. Scanner has occasional use.Tried every possibility I can think of. Thanks.

    Big Jim

  • Deedee_2008 Mar 26, 2008

    It has the action of scanning, but do not show any image on the screen. It's the second time I have the same problem. The last time, I unisntall and install the CD and it worked (for a few months) I still have the problem but didn't succeed to make it work

    Thanks for helping

  • Anonymous Mar 27, 2008

    My trusty 1670 Photo scanner has also just started to behave as reported in the other posts. I use Ubuntu Linux. It stopped midway through a scan and then would only produce blank scans. I left it unplugged for a while and then it worked again for half a dozen scans before stopping and now gives a blank scan again. Last time it did this we tried using it with a Mac and Windows machine and got blank scans too. Seems like a scanner problem rather than a software/firmware one.


  • Pachi80 Apr 06, 2008

    Same problem. My EPSON 1670 Photo makes the scanning action but doesn't show any preview or image after its run.

    I solved the problem three or four times uninstalling and reinstalling the scanner, but it seems doesn't work any more.

  • Anonymous Jun 12, 2008

    Same problem. I try to scan images, it makes the sound but gives me an error message that there is no image to scan.

  • lietuje Aug 11, 2008

    The same problem - scanner mechanically works, but shows only blank white screens. It happens every second time when I unplug it from one (main) PC with XPPro and connect to the one older with W2k installed. I have never faced that sort of problem on that newer PC, at least yet...

  • katrat20 Sep 02, 2008

    I have exact same problem. And I don't leave my scanner on all the time. Only when I'm trying to use. Obviously a glitch with this model.

  • verenelg Sep 25, 2008

    Exactly the same problem: worked fine until one day it just scans 'blank' yet seems to think that this is an image with information and wants to save it when scanning either from Photoshop as a 24bit or directly from the control panel. Yet if trying to scan as a 'home' or 'full auto' mode, it tells me there is no document on the table.

  • crwill Oct 09, 2008

    My Epson Perfection 1670 just started doing the same thing. Goes through the motions with no errors and no picture. Has anyone found a fix for this yet?

  • cardsrule5 Oct 26, 2008

    Same problem....nice to know I'm not crazy. Worked one day and then......continue to receive messages that there isn't a document on the scanner bed to be help out there???

  • Triffid Jan 28, 2009

    I’ve been having this problem on and off for a year, occasionallyreinstalling the scanner will make it work. I’ve seen lots of suggestions onother sites that this is a hardware problem I think it probably is not. I recentlystruggled for hours to get my scanner to work in XP on a old hard drive as I couldn’tfind any drivers for Vista x64 and nothing seem to work. Then I came across adriver for X64 on Epson’s USA web site ( they haven’t put this onthe UK web site is a bit of a mystery), I installed it on a relatively newVista set up and it worked straight away. If it was a hardware problem installingon a different OS would not make any difference or reinstalling on the same OSfor that matter. It looks like there is a compatibility issue with the driversoftware and XP in my case. I’m sorry I can’t fix this for everyone but is youhave an alternative OS without your scanner already set up on it you should trythat. Good Luck

  • rkdunaway Oct 24, 2009

    I installed a new Epson Printer-Scanner. Prints great from the Scanner --but no picture on the Gateway Computer Screen.How do I get the pictures on the screen or in the Computer for later use???

  • Anonymous Mar 22, 2014

    connect to laptop appears to be scanning but nothing on laptop



2 Answers

Same Problem (WinXP System). I found leaving it off when not using it fixes my problems. (Its like the scanner light overheats or overloads the light receptors and it just sees white from then on, no matter what you do on the pc side of things). Other problems while stumbling into this "fix" include WIA drivers loaded which will stop scanner working properly, and finally scanner drivers seemingly working when USB cable in connected to another port other than what it was installed on but no image is shown (Not 100% sure if it was same problem as detailed at top)

Posted on Jun 09, 2008

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I had the same problem with the blank scan on my Epson Perfection 1670 and nearly tore my hair out trying to resolve it. My last attempt before I binned it and bought a new scanner worked for me. This is what I did. Good Luck.

Deleted all Epson Folders and Files from my PC. Rebooted and when to

Found: epson12699.exe - 18.6MB - posted on 07/29/08

Downloaded and installed.

Scanner now working again.

Posted on Apr 03, 2011


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I unplugged my epson perfection 1670 scanner because my my mac said it was not connected--now when I scan something there is no image--just some lines--how do I correct this?

try uninstalling the drivers and then reinstalling them if it doesn't work you will need to replace the lamp in your scanner for information onthis go

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I had exactly the same problem after moving my scanner to a new location, even though it was locked... it happened blank scanns, so I was about to go get my self a new scanner.
What I did was to get a cotton pad, put alot of alcohol on it and clean both sides of the connection usb cable in/out and then let it dry. Also I unistall all the epson scanner applications and reinstall with the new driver epson 12699.
It worked perfect, try it you have nothing to loose.

Jul 11, 2010 | Epson Perfection 1670 Flatbed Scanner

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Do the following:

Uninstall the scanner from your computer


Re-install all software and drivers with the original CD * if you dont have the drivers check the manufacturars website *

Restart again

And then it should work fine. If this fails use the scanner wizard in Windows Control Panel and follow the step by step instructions.

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Jan 03, 2010 | Epson Perfection 1670 Flatbed Scanner

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I keep getting an error that reads "unable to write to file". It was working fine and now I get that error about every 3rd scan.This is on an Epson Perfection 1670 scanner.

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S. Mohan

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Computer says there is no document on scanner

In this case Try to Do a Wia scan i will tell u how..........

Windows Vista: Go to Start/All Programmes/Windows Photo Gallery...........
There you will see an option saying File click on that and now on the drop down click on Import from Scanner or Camera.........Select ur scanner from that list and click on Import.............
If it doesnt scan and does the same thing it insists that there should be a Problem with the scanner.........
If that works..........
Software Problem.............
Uninstall and Reinstall the software................
Good Luck..................

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Negative Scanning Problem Using Epson Scan Software

Make sure the rectangular slots at either end of the film frame are not obstructed or covered in any way. When I attempted to scan color negatives I had the same darkness problem in the scanned image. When I cleared those rectangular slots, everything was fine. I hope this helps.

Sep 28, 2008 | Epson Perfection 1670 Flatbed Scanner

1 Answer

No picture in preview box

Here's what Epson tech support sent me about this problem:

Thank you for contacting the Epson Connection.

The error you are receiving may be from the twain driver but also the
Scanner itself. Please have your scanner checked with a technician. You
find the neares one by clicking on the link below.

If you require further assistance with this particular issue, please
all of our previous correspondence is contained in your reply, so we
better track the history of this issue.

If you have a different issue, please submit another E-form via our
(, and we will respond in a timely manner. Thank
again for contacting Epson.

Patrick H
Epson Connection

Oct 06, 2007 | Epson Perfection 1670 Flatbed Scanner

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