Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Your zune working yet?

You didn't say if it works now or not ;P I wanna make sure you get a working unit.

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  • Edmund Lorenzen
    Edmund Lorenzen Mar 13, 2008

    Sorry this posted... it's garbage... ignore it... I must have been on the wrong page.

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  • 8,596 Answers

Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 06, 2008

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Posted on Jan 02, 2017

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