Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Your zune working yet?

You didn't say if it works now or not ;P I wanna make sure you get a working unit.

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  • Edmund Lorenzen
    Edmund Lorenzen Mar 13, 2008

    Sorry this posted... it's garbage... ignore it... I must have been on the wrong page.

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  • 8,596 Answers

Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 06, 2008

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1 Answer

I just wanna knw how do i turn my zune on


check for any button that has a circle and a line that is the sign of on/off button, press it for 30 seconds or more to turn your zune on....

Feb 23, 2010 | Microsoft Zune JS8-00001 Digital Media...

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Zune won't sync and now some songs will not play all they way through


Go for software update from the zune website it will help you.

Also ensure that the settings are not changed .



Sep 25, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune dont charge i that be fix


Hello

Yes, it is a common problem for some of the Zune players. The charging unit in the player self might be broken.

Have you checked the charging cable?
Something else you can try is to hold down the play/pause button for a while, this will restart the unit.
If this does not work, click on the following link, where you will be directed to Microsoft's zune support page. They will be able to let you know where the nearest repair centre is located.

http://www.zune.net/en-GB/


Hope this can steer you in the right direction.

Kind regards
Andrea

Dec 23, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

MP3 player -Zune not working


Just reset the Zune by holding the left button and the up portion of the center control continuously until the screen goes blank. Release both and the unit will reboot.

Here's a Youtube showing the process: http://www.youtube.com/watch?v=8BqqlDwtYbQ

If this doesn't work, contact MS to get a warranty replacement.

Assuming it does work, be sure to check that you have the latest version of the Zune SW as new units are usually several versions old and updating your unit will make it more reliable in my experience.

Jul 12, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

MY 4GB Zune wont come on or charde


i would reinstall the whole zune software and make sure everything is freshly downloaded, and you computer should recongnize it, finally click on erase all content and your zune will reboot and be fine once more and work agian

please remember to save all your music before uninstalling the zune software

Apr 05, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Frozen screen


Got it working again. Disassemble and disconnect the batery for about 10 seconds. This worked to resent mine and it's working again. Not sure if it's permanent, but working for now.

Disassembly instructions:
http://www.rapidrepair.com/guides/zune/zuneassemblyguide.htm

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Can't remove or add knew stuff to my zune!


you plug it in the computer,go to the zune program,go to "device"and go to whatever you wanna delete and right click and go to "never sinc with with....."and its gone

Dec 15, 2008 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Broken zune


i get the same exact problem what i do is restart my computer and plug my zune into a diffrent usb port(i have 4...2 in the front and 2 in the back) and my back ones work fine try that and let me know if it works

good luck

~Temp

Aug 28, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune warranty


Hello btexpresss,

Sorry to hear about your Zune. Unfortuantely, liquid damage is not covered by the manufacturer's limited warranty or Best Buy's™ Performance Service Plan. The unit may still be repairable but those repairs are not going to be covered by the service plan.

Best Regards,
Ken
"Go Ahead. Use Us."

Jun 10, 2008 | MP3 & Digital Media Players

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