Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Your zune working yet?

You didn't say if it works now or not ;P I wanna make sure you get a working unit.

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  • Edmund Lorenzen
    Edmund Lorenzen Mar 13, 2008

    Sorry this posted... it's garbage... ignore it... I must have been on the wrong page.

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  • 8,596 Answers

Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 06, 2008

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I just wanna knw how do i turn my zune on


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MP3 player -Zune not working


Just reset the Zune by holding the left button and the up portion of the center control continuously until the screen goes blank. Release both and the unit will reboot.

Here's a Youtube showing the process: http://www.youtube.com/watch?v=8BqqlDwtYbQ

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Broken zune


i get the same exact problem what i do is restart my computer and plug my zune into a diffrent usb port(i have 4...2 in the front and 2 in the back) and my back ones work fine try that and let me know if it works

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~Temp

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Zune warranty


Hello btexpresss,

Sorry to hear about your Zune. Unfortuantely, liquid damage is not covered by the manufacturer's limited warranty or Best Buy's™ Performance Service Plan. The unit may still be repairable but those repairs are not going to be covered by the service plan.

Best Regards,
Ken
"Go Ahead. Use Us."

Jun 10, 2008 | Audio Players & Recorders

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