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Not too sure if problem is with operating system or the FTM program. Check if you have enough disk space. You may also need to check that your OS works properly, there is a free program for this http://www.iobit.com/advancedwindowscareper.html
check your system, that might improve.
Its also worth to check for errors when the FTM is running, In Menu item EDIT run the option check for errors
The game must have been corrupted. The only way is to uninstall it then reinstall it again. Also make sure that your pc meets the system requirements to run the game. Free up your disk space too, before you reinstall the game.
First, stick with DVD's that have worked in the past; Verbatim is the best.
Perhaps the laser needs cleaning. If you have a can of compressed air, open the DVD tray and shoot a few seconds of air in the DVD drive, being careful not to tilt the can. Do not shake the canned air bedore using.
If there is still a problem, use a laser lens cleaner ($13 Radio Shack). It is an audio CD with a row of brushes on it. Turn on your speakers / headphones and follow the instructions. No chemicals involved.
when I open FTM 2008 I get the message that the program was not closed properly and that I should compact the last open file at Tools, Compact file but I cannot go to Tools as the program has not opened. I have tried going to my FTM family file itself but do not see Compact file in this menu. any suggestions. Thanks Claire