Question about Microsoft Xbox 360 Console

3 Answers

Xbox 360 direct modem connection dns failure

Im using the direct modem connection and the dns test fails. any advice?

Posted by on

  • 4 more comments 
  • Anonymous Mar 09, 2008

    same problem here nothin will work some one plz help

  • hrevies Mar 09, 2008

    same problm

  • Anonymous Aug 14, 2008

    it passes everything else but not the DNS

  • Anonymous Sep 01, 2008

    dns failed

  • Anonymous Nov 15, 2008

    The only thing wrong with my xbox 360 is my DNS

  • wikiyp May 11, 2010







    Solution Link . . . www.MicrosoftXbox360Console.com











    ,

×

3 Answers

Yes.. go to system area.. network settings.. restore to factory defaults.. and then power cycle all the network devices.. remove any cables for 30 sec.. and reconnet them again
best of luck.. if you need any other help conact me.. yaraer88@hotmail.com..
Am xbox technical support agent x

Posted on Jul 13, 2008

Xbox 360 direct modem connection dns failure

Posted on Jun 22, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

None at all.

Posted on Feb 08, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Xbox 360 DNS failure


unless a 360 has a modem built into it, you're gonna need one. also, you may need to set up an Xboxlive account to do ANYTHING. check your settings on the console as well to make sure things are working.

Jun 14, 2009 | Microsoft Xbox 360 Console

2 Answers

Can't connect to Xbox Live


mtu is not working cant hook up xbox live

Nov 25, 2008 | Microsoft Xbox 360 Console

1 Answer

Connecting to xbox live


Try this Dns Address

4.2.2.1
4.2.2.2

Oct 02, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live


2 Solutions-----

Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
This will probobly be free, but if your charged, it will be a small fee.

Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

Results should come up (for wired router)

Network Adapter - Wired
Wireless Network - (Left Blank)
IP Address - Confirmed
DNS - Confirmed
MTU - Confirmed
ICMP - Confirmed
XBOX LIVE - Confirmed
NAT - (either moderate, opened, or strict)

If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

If results come out to be
''Network Adapter - Disconnected''
After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.


Sorry it took me so long to explain that, but i hope it helps you.

Best of luck
-Erk

Jun 18, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 live DNS test failed


if you are connecting directly to the modem, then you are going to need to get the dns info from your ISP. If you have a router just put the router address or let it find it automatically. Also check that the router has the right dns settings from the ISP.

Jun 09, 2008 | Microsoft Xbox 360 Console

1 Answer

Help settin up xbox live.


If you had a computer connected to this modem, it would also tell you that the DNS failed and you wouldnt be able to access the internet. This happened to me before. The DNS server is a problem on your internet service provider's side. Make sure that the modem is running properly. Also, if you still cant solve the problem, you can call them up, they may be able to fix the problem over the phone, if not, it could very much be a faulty modem. (They arent always perfect when they are manufactured and tend to die quickly.)

Apr 10, 2008 | Microsoft Xbox 360 Console

2 Answers

Dns


Try calling XBOX customer support. They will know exactly how to fix your problem. Their number is 1-800-4MY-XBOX. (1-800-469-9269). This is the best way to fix this problem because the technicians are certified and they know what to do.

Hope this helps,
C13295

Mar 06, 2008 | Microsoft Xbox 360 Console

2 Answers

CAN"T SIGN IN TO XBOX LIVE


You might not have been banned. Not being able to connect to the DNS or having it fail can be caused by a few things:
The DNS address serves couldn't be reached
The info on the DNS server couldn't be snagged from your ISP or the DHCP server
The DNS values in the dashboard are wrong.

I don't want to come off like I am insulting your intelligence, but check your internet connection to make sure you have the ability to connect. I'm sure it is all in proper order. So the next thing you need to do is check to see if you IP is set and passes all the tests. If it isn't then you can click the more link on the test page to follow the directions on how to fix it.

You may also want to check out if you are using a XBOX live compatible ISP. Click on Learn More to see if you are using the right ISP or to adjust your settings. You can also check out the connectivity wizard to find out if there are some other issues revolving around this.

Still running into problems!?!?!? try running the modem directly into your XBOX. This has helped me in a few time of need.

Here are some helpful links on what you can do when your DNS fails:
http://xbox360help.blogspot.com/2007/03/dns-failed-on-xbox-360-live-test.html
And a link to a forum discussion regarding failed DNS
http://forum.teamxbox.com/archive/index.php/t-411837.html









Mar 04, 2008 | Microsoft Xbox 360 Console

3 Answers

Ip address


try resetting your router & modem.unplug modem,unplug router....plug up your modem wait 4 all the little lights 2 light up & then plug up your router.if that doesn't work i don't know ;)

Feb 16, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

345 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...