Question about Magellan Roadmate 760 GPS Receiver
The rodamte 760, I purchased about 13 months a go. when I turn it on it just keep on serching for signal. I called technical support and they told me to go into configeration and then initialize it. I must say Magellan has the worst ever customer service and technical support team. It is very difficult to understand them. Half of the people I spoke with barely spoke any English. Talk about getting really cheap spport, call magellan. I must have called about four times and each time they tell me to do the same thing. Then one of the technical support rep told me that he can offer a trade in for similar magellen which would cost $579. that is rediculous I can get that exact same model locally for $371. Talk about riping people off. I would not recommednd this product to anyone. They are the biggest rip offs.
I do not know what to do with my unit.
YES.. do a search for Daniel.. wait.. that's ME!! and while your at it send me some money!! hah.. I'm j/k.. (unless you want to of course). It does appear that I am the last and only option for tech support on these products. It is much easier/quicker to look at my previous post's rather then waiting for me to respond individually as I have a full-time job like most of you as well.
Posted on Nov 21, 2008
Search for solutions from Daniel, one of the experts. He said you can do a hard reset by pressing the zoom out and repeat buttons simultaneously at the user screen which will invoke a hidden menu. Select "reset GPS user data". If this does not solve the problem, Carefully open the unit, maybe 1/2 inch at first because of the RF cable (grey or black wire going between PCB's). Check if one end is un-connected, either un-snapped or the solder broke.
Calling tech support as i did was a complete waste of time but i learned something about myself....I have an incredible amount of patience!!!
Even when the tech guy said he could not help me but he suggested that I spend an additional $200 for a new unit with the $1000 model 760 as a trade in.!!!!
Posted on Mar 08, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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