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@ person #1: if it just says connect that means it is connected to the computer but is not doing anything but charging... try going to "my computer" and looking for a folder titled removable disk.. windows media player also has an option "copy to cd or device" so if your files are on media player all you have to do is pull them up on the first column and make sure the second column heading says copy to "removable disk".. hope that works for you
@person #2: it's could be your pc that cannot read cds check with a normal cd and see if your computer reads it most cd drivers can hold the little ones.. mine has an imprint of the small cd with the large cd. hope this helps.