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Digital Arts and Crafts Studio was not recognize by software install

When setup.exe is running and try to lock the console, doesn´t find it. Try about 10 times and then i need to plug and try again. What can i do?

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  • Anonymous Feb 10, 2008

    Same problem. Bought the software/hardware in the UK, and am sitting here in Italy, with a new laptop with all the latest trimmings, and the software disc is running, keeps telling me that it cannot locate the console, no matter which one of the 4 working USB ports are used. Very disappointing, awful instructions on the Mattel website, absolutely no assistance, upset nieces, not happy. What a pity, seems like Mattel/F-Price should stay away from the digital age and stick to fluffy toys and Barbie Dolls... can anyone help?

  • Dornbi Feb 17, 2008

    I have the same problem. I suspect that this thing runs only with a US or UK version of Windows. At least their support site says so:
    http://service.mattel.com/us/faq_results...

    Not to say, this subtle fact was never mentioned on the box or in the printed instructions.

  • skyesco Nov 10, 2008

    i have the same problem i live in mexico and mi version is in spanish and when i unpluged de game simple the lights of the digital arts and crafts studio turn on and then at turn of and my computer doesnt recognize the program. i hope some one cant help us

  • Anonymous Nov 17, 2008

    Israeli Vista version, cannot find the console, how can anyone write such bad software in which hardware detection depends on localization...terrible, don't buy this piece of junk

  • NeedSpanish Dec 25, 2008

    I purchased this for my nieces in Spain, and they were unable to install the thing. I brought it home to the US to try on my computer and it worked fine. A then called Mattel to ask for help and was told that at this time there was no support for systems other than English Windows. So my question is why mention on the web site to contact customer service fro assistance if there is no assistance available? Terribly dissapointed nieces, and I have some choice words for the folks at Mattel.

  • cebrandt Dec 28, 2008

    I live in Venezuela, my daughter received this toy for christmas .I have a DELL M1210 laptop with Vista, the
    software disc is running, keeps telling me that it cannot locate the
    console, no matter which one of the 4 working USB ports are used. I tried in different computers and the console it is recognized but no memory in those PC.
    Can anyone help?
    Thanks


  • cebrandt Dec 28, 2008

    Same problem. I live in Venezuela with a Dell M1210 laptop with Vista,the software disc is running well but keeps telling me that it cannot locate the console
    Please I need some help

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6 Suggested Answers

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Posted on Jan 02, 2017

fingers2007
  • 6 Answers

SOURCE: Fisher-Price Digital Arts and Crafts Studio

Hi all frustrated fokes out there who still have problems installing and running this new product.
We bought this too for our dissabled daughter and have found it will not work on her pc , but will work on all the others in the house ..grrrrrrrrrr...lol.

What i did find was you must have net framework 1.1 installed and updated min for the software to install . other wise it will try to install the net framework 2.0 from the disk. the net framework 2.0 is an update from 1.1 and much software that requires net usage needs this base framework.

this is the spec of the pc it do work on ...and yer it well over the min requirement

System Information
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, MMX, 3DNow (2 CPUs), ~2.4GHz
Memory: 2046MB RAM
Page File: 392MB used, 3547MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)

The pc it will not work on only has 256mb memory,and a 128mb graphics card. Buy the time windows boots up and all the other programs also are running there is not enought memory spare to even launch the system. So a min of 512mb installed is required on a xp system

Another point i found was when i inserted the usb windows did not register it so following the install instruction very carefully ..eg start to installing the software and when it says to insert the usb cable do so then .

When you do get it working , your keyboard and mouse will not function, only ctrl+Alt+del will to interrupt the program . The pen will be your mouse thought i'd better say that cos it fooled me at first ..lol ..

Hope this helps ...

Posted on Dec 29, 2007

softplanway
  • 53 Answers

SOURCE: Digital Arts and Crafts Studio

heya Somer..it definitely is a video card issue. First you MUST have at least 75meg ram. Next, try this:

1. Bring the "Display Properties" dialog window (right-click on the desktop, click on Properties)
2. Click on the "Settings" tab. (make sure your screen resolution is set to 1024 by 768, and the color quality is 32 bits)
3. Click on the "Advance" button (this will bring a new dialog box)

On the newly opened dialog box:
4. Click on the "Troubleshoot" tab
5. Set the "Hardware acceleration" to "Full" (drag the slider all the way to where it says "Full")
6. Click "Apply", then "Ok" (this will close the dialog box)
7. Close the "Display Properties" dialog window by clicking on the OK button.

Try turning the toy ON now. If it doesn't work, try lowering the Acceleration to as low as possible.

Maybe you can make your kid's own ID on the computer so they can log in to this and not bugger up your own log in.

I hope this helps.
Wayne

Posted on Jan 04, 2008

SOURCE: Software problems for digital arts and crafts studio ..

It appears that you are using an upgrade DA&Cstudio. You first need to load the original programme before the upgrade will work

Posted on Apr 14, 2008

SOURCE: fisher price digital arts and crafts studio

buy a new one

Posted on Sep 26, 2008

  • 1 Answer

SOURCE: I can not find the

We have the same problem, I just now ordered online. Go to service.mattel.com and type in the product # (on back of studio, mine was L1152). The CD will cost $1.34 and we paid just over $7.00 to ship. I have not been able to find anywhere else to get CD so if you can't find download either try this. I believe it said it would ship in 7-10 days. Hope this helps :)

Posted on Dec 05, 2008

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1. Go to

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Fisher price digital arts and crafts studio


Finally able to install...Copy the contents to the CD into your hard drive, edit the Options.ini file so that it reads ShowVideoAdapterDetails=1. It will allow you to bypass the video memory check....Hope this helps

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