Register your unit on the magellan website,then it will be marked underneath on the site blue hit it and make sure your unit is pluged in the power cord end and the usb to the computer and unit.then and hit continue or next to go thru the process and when it is completely done and when it tells you to to unplug it do it leave the unit on and alone it will reset a few times then go to normal screen,then you are done.i did the same to mine mastreo 4000.as soon it came the firmware update.
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you say the voice directions are not working, but does the voice work at all..like when you scroll back through the screens, it should say back ect ect. if the voice does not work at all, ck the speaker icon on the main map screen to see if its muted, indicated by a slash through the icon..if it is not on mute, go to the system folder the to the sound tab go in there and make sure its not muted in there, if it is, unmute it and restart the gps..its a common problem on these magellan if the battery is run to low or completly dead which causes more problems. if all else fails, do a hard reset
it is not a scam .then why did you bought it ,i did on my magellan maestro 4000 the firmware update and map but this unit does not come with turn by turn like the old roadmate700 which gave the option to turn on or off turn by turn voice.but what can you do that is life. regardless you must go to magellan website and do all the Upgrades and Maps
Magellan Maestro 4040 Voice Upgrade
Magellan Maestro 4040 Voice Upgrade
Welcome. You are about to retrieve an Authorization Code for an unlock code so that you can upgrade your Magellan Maestro 4040.
To purchase an Authorization Code you will need to:
Login to your existing user account, or create a new Magellan user account.
Register your product if you have not already done so.
Have a valid credit card with a billing address in North America or Europe. (Visa, Mastercard, American Express, or Discover in North America, Visa or Mastercard in Europe).
NOTE: This upgrade includes a new sound engine with a text-to-speech feature and an expanded vocabulary. This upgrade is non-refundable and non-reversible.
Yes the Magella Maestro 4250 GPS receiver does have voice recognition built-in and it can be controlled using voice commands.
Magellan has produced a guide to using the voice control feature which is available on their website. To activate the voice control you say the word "Magellan" while viewing the menu screen or a map screen. Then you can speak one of the many commands available for the unit.
if your lucky, all it will need is a reset start the unit and using apaper clip, insert it in the small hole on the side. if that fails, try2.62 3.61 update using the Magellan link below...follow the updatedirections to the letter..this update is huge (1.75GB) and takes about45 minutes to install so be patient.you must register your unit on the magellan site to download the update.
I have one of these units and it too is experiencing the same problem. I have talked to one geocacher and he thinks it could be the connection to the antennae that is now broken. He has a different Magellan unit and he had to fix the antennae connection. I was going to try that on my unit, but I need to figure out how to open it. Hopefully this helps. If I find out more I will let you know.