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I would recommend that you upgrade the firmware on the device..Once the firmware is update you shouldnt have any problems..To update the firmware follow the link below http://www.sandisk.com/Retail/Default.aspx?CatID=1376
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Your Sansa E260 might be encountering some system errors and would need a Firmware re-flash by setting it to its recovery mode. Try this:
Switch your Sansa E260 to its Recovery Mode:
1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.
Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):
Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop":
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred which caused the player to keep resetting.
When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch
Power up your E260 and 90-99% of the time, it would boot up successfully. If not, try to repeat steps 1-4 again.
I hope this helps. The E260 is a great player.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.