Question about Brother IntelliFAX 4100 Laser Fax

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Intellifax 4100 won't receive faxes

The fax was unplugged for the weekend while our office was painted. Since plugging everything back in, we can't receive faxes. We can copy, send faxes, and print from my computer, but we can't receive faxes. There are no error codes.
Thanks for any help you can give.

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  • 2 more comments 
  • makemelaugh Feb 07, 2008

    Thank you! The telephone line from the fax was plugged into the wrong phone jack.

  • rkennard Feb 07, 2008

    I have a 1270 intelfax and I can send out faxes but can not get any.

  • bhagyaraj Feb 07, 2008

    having the same isue

  • shemoree May 22, 2008

    We can send fax, and copy, we can not receive faxes. We purchased new drum installed it, tried to plug main phone line in line and in ext., did not work. Should the phone on the fax be plugged into phone or ext.?

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Make sure the green light that says "FAX" is lit by pressing the "Mode" button in the upper right corner of the unit

Posted on Jun 26, 2008

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We had a similar problem which was resolved by resetting the mode from "TAD" to "FAX/TEL"

Posted on Jan 06, 2012

I have the same problem, I did everything to resolve it, change cord, check the line, even checked the line with another fax..No it wont work! So for now replaced it with another fax and a looking for warranty papers. I feel electric surge must have damaged something inside the electronic section for receiving fax.

Posted on Apr 18, 2008

  • sandm777876 Mar 11, 2011

    I am guessing the same thing happened to mine and mine was plugged into a battery backup/surge protector UPC unit. Unbeliveable. It sends faxes, answering machine works, makes copies, but cannot receive faxes. Hope someone can find an easy answer.

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  • 106 Answers

Probably you not properly install a line cord,try to check.check it and this is 100%.if you still have problem try to conect the telephone on telephone line cord aand check the line is ok.

Posted on Feb 07, 2008

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