Question about HP Photosmart 2710 All-In-One InkJet Printer

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Yellow Hue when color copying

I am getting a "yellow hue" on the entire page that prints out while color copying. I do not have this problem when color printing???

I've been thru the live chat with HP (reset, power cycle, etc, etc.) - they tell me its a hardware problem(would not elaborate). My 2710 is out of warranty, the only thing HP suggested was buying a new printer. I don't want to do this as it works fine exept the yellow hue while color copying,

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I understand your situation, however let me explain you that whenever you try to make a copy or print, yellow cartridge takes part and provides its color in all the aspects. Please do check that you use the HP ink cartridges and try to clean the cartridges for every 15 days as this may reduce the issues of colors.

Posted on Jul 27, 2008

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