I transferred my Winfax Pro 10 from my old computer. It is probably 5 years old. Three months ago I purchased a new Dell Vosro 200 and moved the Symantec files over to it along with the Services Packs.
Now my computer will not install any windows updates. I have not been able to install 84 updates since August and have, I think, narrowed the rogue software down to Winfax Pro.
Is there somewhere I can go to get an update to Winfax Pro 10.4?
My copy is 10.0.
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write back, i have included the below in case you fall into this cattegory
Don’t get duped into buying a counterfeit WinFax PRO 10 CD ROM. Here is how you can tell the difference from a “real” CD ROM and the obvious fakes. If you purchased your Symantec WinFax PRO with a box and manual, chances are it is the genuine item. If you purchased a “loose” CD ROM, usually referred as “OEM”, then you should check for the following:
Symantec never included the actual revision of WinFax PRO 10 (10.01,10.02 or 10.03) on the CD ROM. So, if your WinFax PRO CD ROM says “WinFax PRO 10.03′ its a fake. All genuine WinFax PRO 10 cd’s contain the heading ”WinFax PRO 10.0′
If you see text with “winFAX” or “Live Update” anywhere on the CD its a fake. The official Symantec trademarks are ”WinFax” and “LiveUpdate”, no other variations of this text should appear on the CD ROM.
Failure to capitalize ”symantec” and “corporation”.
An “All rights resverd” spelling error, or other spelling errors.
Incorrect font used for WinFax PRO and Symantec logo. The current Symantec logo is consistant across all software they produce.
Silver portion of CD is a (dull) matte finish, on the real CD it is relective (mirror surface).
To determine if the CD is brand new and sealed – geniune WinFax PRO 10 CD’s come in a white envelope sleeve that are sealed with a sticker that may have one or more of the following: a bar code, a Symantec 5 or 6 digit product code, a brief license agreement.
In most cases, manufacturer information is printed on the inner rim of the CD ROM of genuine CD’s. This is usually missing on a counterfeit.
Update patch 10.04 is not included on genuine CD ROMs. Any CD that contains the patch update to 10.04 is a counterfeit
Go to the program files folder where WinFax is installed, either in Symantec\WinFax or WinFax. Find the file WTNSETUP.EXE.
Run this and go through the setup. It should create the necessary shortcuts and program menu items for you once completed. http://www.getfaxing.com/winfax
For the next 12 hours you can download for free cleanse UnInstaller Pro At Giveaway of the Day. Install it and then keep attacking every bit of Symantec you find on your computer. You may have to go back several times and keep on deleting more pieces of the programs that were there but this truly works. It's the only program I found so far that could get rid of WinFax Pro including the stuff provided by Norton. Good luck
configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)
the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.
as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.
To create the message store folder:
1. Close WinFax and the WinFax Controller.
2. If you are running Windows NT, 2000, or XP, stop the WinFax service. If you don't know how to do this, read the document How to start or stop a service in Windows.
3. Using Windows Explorer, locate and then double-click the Symantec WinFax Pro folder.
4. Click File.
5. Point to New, and then click Folder.
6. Give the new folder a name (My Faxes, for example) and press Enter.
7. Close Windows Explorer.
This is a solution that was suggested for an earlier edition of the Winfax Pro, but there is no reason why it shouldn?t work on this one as well:
1. Close Winfax and any other program that has anything to do with it, delete all the temp files that yo don?t need.
2. Run Scandisk and fix any problems that may come up.
3. Run delfix.exe which is located in the winfax folder in the status files.
4. Run delfix-rebuild and delfix-optimize and check if the problem is solved.
If the problem reoccurs there is another possibility- to change the name of the WinFax\data folder and create a new one which you will transfer the address book file, status files etc. from the old folder. Note that there might be some information that wouldn?t go through.