We are having problems retrieving a voicemail. When you log in, the system states "multiple log ins to your voicemail" and you are unable to retrieve any of the existing voicemails. How do I clear this message so we may get our voicemail?
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Well, if it's an iPhone I may be able to help :) once you delete a voicemail from your log, it'll go to deleted messages. Scroll to the bottom of your voicemails for the deleted messages button and there you can retrieve all deleted voicemails. Now, if you deleted your voicemail from there too, then your best bet would be calling your phone company and see if they could possibly retrieve it. Again, this is for an iPhone, I'm not sure how it works on any other device. Hope that helps! :)
You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.