Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Kenmore 795.7731 Fridge warm;freezer cold - Error er dH

The freezer of our Kenmore bottom freezer fridge is working but the fridge on top is warm. The error message er dH appeared so we unplugged the fridge for a few minutes. When we plugged it back in, the error message went away and 37 degrees and 0 degrees appeared as usual. The fridge was still warm so we took off the back and saw the fan by the evaporator coil is running. Does anyone know what we can do to get it working again?

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  • Anonymous May 05, 2008

    I have the same problem with the top being warm and bottom still working Sears service department is not working with me. I have made 3 appointments to solve this problem as yet I have not got my fridge fix.

  • francis rivero May 11, 2010

    have you noticed your evaporator coil if its all froze up?

  • Anonymous Mar 29, 2014

    Kenmore #106.44323400 freezer warming, wall between freezer & fridge hot

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Just called in a sears technician 150 dollar bill that was an easy fix. he says my bottom freezer kenmore fridge with warm fridge problem was due to the pathway being blocked by ice and garbage which is common with these fridges. he took off cover from the fridge bottom and poured boiling water down to the freezer. try that before you replace any parts or call in a tech.

Posted on Aug 15, 2008

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I faced the same problem for Kenmore elite Trio Model # 795.77543600 bottom freezer refrigerator. The issue as pointed out by Medeer on fixya.com, turned out to be the part called component assembly, part number 6615JB2005H. I got this replaced yesterday but for 4 hours I did not notice any cooling... so I thought it did not work.... but then in the morning I notice that the issue has been resolved, the refrigerator is cold and there is no eR dH error message. Thanks to all who shared on this site.

Posted on May 22, 2008

Just called in a sears technician 150 dollar bill that was an easy fix. he says my bottom freezer kenmore fridge with warm fridge problem was due to the pathway being blocked by ice and garbage which is common with these fridges. he took off cover from the fridge bottom and poured boiling water down to the freezer. try that before you replace any parts or call in a tech.

Posted on Aug 15, 2008

I have the same problem with the LG 3 door, I replace the same part . It seem to be working, but still have the Er dH on the screen. resets last 5 hours. Any other parts this may be?

Posted on Jul 12, 2008

  • lisakinast Aug 31, 2011

    I took th panel on the inside of the freezer off and there was a huge chunk of ice blocking the fan from moving air internally. Blowdryer on high and approx 20 minutes later fan running and fridge cooling. Yeah, thank you for the help.

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Just bought a Kenmore Elite Trio 795.77719700 from Sears Grand on 3-29-08. We could not get the unit delivered so we had to rent a truck and appliance dolly the following Saturday 4-5-08 ($84.00 more). The first day home control panel showed off and the unit will not come on. Could not get any help from sears at all. The sales reps knew nothing. We went back to the store and were literally left standing in the aisle once we told them we had a problem. We had to call tech support and the first available appointment is 4 days from 4-5-08. We can not get the unit to come on and the instruction book reveals nothing about this problem. We will see

Posted on Apr 06, 2008

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Found the green technical data sheets under the refrigerator in a small plastic bag near the front.
My refrigerator is 20 months old, just a few months past the warrentee,

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