Question about Compaq Presario R3000 Notebook

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Settlement questions Hi- If anyone knows about this lawsuit, can you tell me-- I had the R3000 power jack replaced a couple years ago and the repair only lasted about 3 weeks... Can I have a permanent repair done now, and get reimbursed for both repairs? -- Good thing I still have this laptop laying around-- maybe it really will be taken care of, woohoo!!

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  • Anonymous Mar 04, 2008

    I also have a Compaq Presario R3000 laptop. I received a letter from the attorneys who filed the class action suit and returned the application form. I have yet to hear from them and my power input jack is still bad. Where can I send it for repair that Compaq will cover the expense?

  • rag4760 Mar 18, 2008

    when you attach your power supply to the jack plug it will work for a short time, but the smallest movement and it asks you to connect to the mains again.
    i have had the thing to bits and re soldered a new jack plug in but with no real difference.

  • Nabz Mar 22, 2008

    Does this include laptops sold in Canada? If so, advise how to get in touch or how I could get help with connector problem.

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Does this include laptops sold in Canada? If so, advise how to get in touch or how I could get help with connector problem.

Posted on Mar 22, 2008

I had th esame thing happen with mine it when out like 3 day before my extened ran out from best they had replaced the jack like 3 time and the last time i told them i wanted a new motherboard and they put in an aftermarket mother board ae few driver problems but it has been better then new since

Posted on Mar 19, 2008

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Yes you can and we were the Consultants for the plaintiff side.
Who Fixed? You need to prove ownership and send a reciept for repairs as well as claim form to HP..

www.e-trignet.net.com/GENRCPT1.doc For a generic Reciept and fill out the info if we fixed for you..

Also See www.hpnotebooksettlement.com for further info..

Posted on Feb 29, 2008

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I'd say that the possibility of getting legal advice here is slim, to none.

Posted on Feb 25, 2008

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Laptop powers up but the screen is blank. cannot reboot


Chances are you have the infamous Nvidia chipset of death issue. Basically there is a design flaw in the computer that causes failure after a prolonged period of use (usually after warranty) and HP is not fixing or standing behind their product.

There was a lawsuit against HP and Nvidia - and a settlement was reached. But only certain HP DV9xxx models are included in the settlement. Do a google search for Nvidia HP lawsuit.

Basically there is too much heat in the unit for the chips and connections that where used. The Nvidia chip generates most of the heat. The end result is that after a period of time - your motherboard will fry itself. Starting with the graphics (first the laptop display) then followed by the wireless card, followed by the entire motherboard.

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whatabout the lead that plugs into the laptop ? does the plug in the laptop move easily, with the lead in, Sounds like the actual plug in the laptop is breaking away, the solder around the connector. Sadly to fix that you will have to get it repaired for about £50 to £70, maybe more ?? please make sure the lead from power supply is not loose or a bad fitting.

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1 Answer

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The problem might be the battery itself. Four years is a long time for rechargeables. Also, check if the error ocurs when the battery is not in the slot.

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i have a problem can you please send me a atachment of this driver base system device so i can instal it to my laptop compaq presario r3000
my email is sogunade@yahoo.com

Sep 04, 2008 | Compaq Presario R3000 Notebook

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There was a recent class settlement agreed to by HP regarding these models. HP failed to notify a ton of its customers and I've contacted Scott Kamber regarding.. (We were consultants for the suit).. Weve repaired a ton of these and you are not alone. Did you buy the machine new and register w/HP? Just curious...

Ken

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1 Answer

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It probably needs a new DC jack.. There was a class settlement regarding these models but you are too late for a refund on repair. Weve replaced a couple thousand of these on this model.

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1 Answer

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Lines are the BGA RAM Or VRAM Needing rework.. This will also cause boot issues on these models. Do you ever see the Compaq Logo? Weve repaired a ton of these and class settlement happened for the R3000's regarding the jacks but we could repair the other issue as well. (As well as install a new jack while its here).. HP's reimbursing for these outside repairs.
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Feb 01, 2008 | Compaq Presario R3000 Notebook

3 Answers

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I'd be willing to bet money on both laptops having faulty pwoer regulators on the mother board, or possibly bad power supplies. There is a reason these were cheap and only had a one year warranty. If you can find someone that will tell you which components on the motherboard there are THOUSANDS of laptop owners that would love to know. Those that do are making a fortune repairing these for next to nothing as the actual components are less than $5.00. No don't expect any of them to tell you either- it borders on a conspiracy.
This is not just Compaq- Dell, Acer and every other major maufacturer has the same problem with their cheap low end laptops. They were built cheap in China or Tiwan using the cheapest components that might hold up for a little over a year- hence the one year warranty. I hate to tell all of you this- but you probably need a new motherboard- and guess what? it's usually cheaper to buy another 1 year warranty laptop. I'll probably get flamed for telling everyone this- but it's the truith.

Nov 26, 2007 | Compaq Presario R3000 Notebook

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