Question about Compaq Presario R3000 Notebook

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Settlement questions Hi- If anyone knows about this lawsuit, can you tell me-- I had the R3000 power jack replaced a couple years ago and the repair only lasted about 3 weeks... Can I have a permanent repair done now, and get reimbursed for both repairs? -- Good thing I still have this laptop laying around-- maybe it really will be taken care of, woohoo!!

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  • Anonymous Mar 04, 2008

    I also have a Compaq Presario R3000 laptop. I received a letter from the attorneys who filed the class action suit and returned the application form. I have yet to hear from them and my power input jack is still bad. Where can I send it for repair that Compaq will cover the expense?

  • rag4760 Mar 18, 2008

    when you attach your power supply to the jack plug it will work for a short time, but the smallest movement and it asks you to connect to the mains again.
    i have had the thing to bits and re soldered a new jack plug in but with no real difference.

  • Nabz Mar 22, 2008

    Does this include laptops sold in Canada? If so, advise how to get in touch or how I could get help with connector problem.

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Does this include laptops sold in Canada? If so, advise how to get in touch or how I could get help with connector problem.

Posted on Mar 22, 2008

I had th esame thing happen with mine it when out like 3 day before my extened ran out from best they had replaced the jack like 3 time and the last time i told them i wanted a new motherboard and they put in an aftermarket mother board ae few driver problems but it has been better then new since

Posted on Mar 19, 2008

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Yes you can and we were the Consultants for the plaintiff side.
Who Fixed? You need to prove ownership and send a reciept for repairs as well as claim form to HP..

www.e-trignet.net.com/GENRCPT1.doc For a generic Reciept and fill out the info if we fixed for you..

Also See www.hpnotebooksettlement.com for further info..

Posted on Feb 29, 2008

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I'd say that the possibility of getting legal advice here is slim, to none.

Posted on Feb 25, 2008

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I'd be willing to bet money on both laptops having faulty pwoer regulators on the mother board, or possibly bad power supplies. There is a reason these were cheap and only had a one year warranty. If you can find someone that will tell you which components on the motherboard there are THOUSANDS of laptop owners that would love to know. Those that do are making a fortune repairing these for next to nothing as the actual components are less than $5.00. No don't expect any of them to tell you either- it borders on a conspiracy.
This is not just Compaq- Dell, Acer and every other major maufacturer has the same problem with their cheap low end laptops. They were built cheap in China or Tiwan using the cheapest components that might hold up for a little over a year- hence the one year warranty. I hate to tell all of you this- but you probably need a new motherboard- and guess what? it's usually cheaper to buy another 1 year warranty laptop. I'll probably get flamed for telling everyone this- but it's the truith.

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