Question about Hotpoint Aquarius WD640 Front Load Washer/Dryer

4 Answers

Water coming from soap dispenser

My washer dryer seems to be filling up but instead of it stopping when is should it keeps filling and all the water is spilling out of the soap dispenser drawer and floods my kitchen

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  • jonspav Aug 07, 2008

    hi i have a similar problem i think... (water exiting the soap draw only at the start of the wash) and was thinking that the water which can be found still in the back of the soap draw if you pop your hands down to reach at the back of the draw at the top (start) of the black pipe which seems to go into the top of the drum. I was going to remove this rubber tube to clean out but it looks like i need to remove the soap draw but then it also looks like i need the front panel off the do this. At this point i got stuck...



    How would i remove the front panel - seems to be stuck on the right hand side?



    Do you think i have the same problem?



    Hope someone can help... Cheers, Jon.

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We had water pour out of the dispenser of our Kenmore HE2 washer. hot water helped us for one load then i realize that a trapped rag was the problem We were actually able to pull the face cloth out of the intake tube without taking everything apart!
opened the washer door and feel around inside the rubber seals to find where the intake tube connects to the drum (upper-left side). felt a small bit of cloth sticking out of the tube and were able to slowly work it out by pulling back and forth. and pulled it completely out thats all it was try this fi

Posted on Oct 23, 2009

Kenmore front lading washer - water is coming out under the soap dispenser. Its not going to the wahers tub.

Posted on Apr 11, 2008

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This is DEFINITELY what is causing this problem!!! I had exactly the same thing with mine! it flooded our kitchen.
These machines have a common fault. If yours has no visible filter, the filter is in the rubber waste tube, just below the drum.
Most faults on these machines are due to a blockage or build up of sludge and lime scale in this area.
This also affects the pressure switch, which is linked by a plastic tube to the same place! This will cause the machine to stick, and not spin, or to spin with water in the drum causing vibration.
Firstly check the outlet hose and the plumbing where the outlet goes to for signs of sludge and lime. Unless you have very soft water or a water softener, there will be some! Usually lots!
Clean this out.
Disconnect the machine from the mains and the water supply and pull it into a clear area.
Put a thick cloth on the floor and gently lay the machine on its left hand side, looking from the rear,
Undo the small panel on the back and you will see the black rubber concertina hose, pressure chamber and pump, which are now all easily accessible from the rear and the botom of the machine.
Undo the circlips with a screwdriver and the special plastic clips with a pair of pliers by twisting each part in the opposite direction.
Take the whole hose off. You find a filter and a "ping pong ball" inside this.
Clean it all out as thoroughly as you can. At the same time clean out the plastic pressure chamber and the pump. you might need to use a proprietary limescale remover or vinegar to do this.
You will usually find a few buttons, plastic items, paper, coins and a load of sludge!
Put the whole lot back, The plastic clips slide together with a toothed grip.
The whole job should take about half an hour and the machine will be like new.

Posted on Feb 29, 2008

  • firesign Feb 29, 2008

    To check your pressure switch, unplug your machine, unscrew the two
    screws at the back of the worktop and remove it by pushing it backwards
    and lifting . The pressure switch is the round thing with a plastic
    tube coming out of it just behind the powder tray.

    If you remove the tube from the switch and you hear a click from it,
    the tube is blocked. You can check the switch by unclipping it and
    blowing and sucking the outlet. It should click.

    If you can use a test meter it is very easy to check whether the switch is operating in this way!

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What u can do is take the lid off on the right hand side there u will c a pipe going to a round switch take the pipe off and blow down the clear pipe this should reset your pressure switch try filling now if this does not solve the problem then the pressure switch needs replacing m8

Posted on Feb 08, 2008

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Posted on Jan 02, 2017

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1 Answer

Water leaking from detergent drawer


The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

  • Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
  • If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
  • A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
  • A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
  • Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
  • Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills
Leaks out of drawer during the wash or rinse cycle
  • Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
  • Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
  • Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.
Leaks from drawer only when spinning
  • If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
  • If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

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Fabric Softener Compartment Full Of Water - White Goods ...

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Jul 9, 2013 - The small fabric conditioner compartment in the soap dispenser drawer has a plastic cap or tube at the back for the water to siphon up through. ... Make sure the washer is level front to back as well as side to side. .... If the washing machinehasn't been used since there's always the possibility that the plastic ...

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MumsnetAfter each wash, the fabric conditioner part of the drawer is f. ... The fabric softener part of my washing machine drawer keeps filling with water ... Stopped using thedispenser compartment for fab softener and instead did I separate ... see if that clears it up and also try cleaning behind the drawer in case there is a blockage.

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Water does not drain from dispenser into tub/drum fast enough


pull out the dispenser,check inside where the dispenser goes into,i found in two washers the white circle piece that's inside the cap to detergent,when water would go in the cap would block the fill tube,if you checked the dispenser and water flows through you have something blocking the fill tube,hopefully the washer and dryer are not stacked,you might have to take the top lid off to get at the fill tube or fill hose to clear it.good luck with your washer

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1 Answer

Glassware keeps coming out cloudy and spotty. Have tried various products. I use jet dry hanging basket style. Only get glassware spotless by running without soap and using vinegar. I would like to use...


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It sounds like all of your problems lie with the water fill. If the dispenser compartments do not get water added to them then the soap, bleach, and/or softener will not dispense properly. Then it will still be present and may dispense on the next load instead.

It is also VERY important that you use an HE (high efficiency) detergent and the correct amount (2-3 tablespoons per load). Otherwise you could end up with oversudsing issues which can also keep the bleach from dispensing properly.

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