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for sending text messages : 1.go to your message settings and check the message center number to see if it is correct 2. call to your network operator customer care 3. request the message center number... 4.note it down 5. go to message settings>message center number 6. insert the number which is noted by you and save it
What happens to the incoming calls? Check that you have not set the phone so that calls are diverted to voice mail or another number. Call your service provider and they will probably be able to send you a "service message" that will reset that.
It sounds like the device was originally activated and worked with a Blackberry enterprise Server, where the administrator had voice calls blocked for the users, so that they did not run up bills - in other words, it was programmed just to do email. If this is the situation, there may not be a solution available to you.
Call your phone carrier and ask them to help - make sure you have the correct "plan"...