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Fax troubleshooting Hi, we have an old fax that keeps getting an error message "system error LB11". The paper tray that prints the confirmations only pulls the paper through half way. The paper seems to keep getting stuck at the beginning of the drum. Any solutions?

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Remove any cartridges, take a can of air and blow it out, especially any sensors (which would be up under a small black piece of plastic sticking up in the paper path... that's the actuator). Once you've done that, try it again. If that doesn't work, try cleaning the roller and feed tires in the paper path with soap and water on a rag, or a gentle non abrasive cleaner such as simple green. That should take care of most jams unless its tires or clutches are worn out.

Posted on Feb 08, 2008

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How to stop to print the journal after send fax everytime?


Sending Confirmation
This report shows the fax number, the number of pages, elapsed time of
the operation, the communication mode, and the communication results.
You can set up your machine to print the message confirmation report in
one of the following ways (see page 5.3):
• Automatically after each transmission (ON)
• Automatically only if an error occurs during transmission (ERR)
• No report printed at all (OFF). You can print this report manually at
any time you want.
SENDING CONFIRM - A confirmation report shows whether the
transmission was successful or not, how many pages were sent, etc.
Select ON to print a confirmation report automatically each time you
send a fax.
Select OFF to turn this feature off.
Select ERROR to print only when an error occurs and the transmission
was not successful.

Nov 27, 2010 | Samsung SF-5100 Plain Paper Laser Fax

1 Answer

Fax output error


Pretty sure your paper tray button is set to get paper from the bottom paper cassette which is the tray that slides into the bottom of the printer.

If you switch the paper tray selection button* to use the rear feed tray you'll probably find it will print faxes sucessfully or you can put paper in the cassette tray...



*The paper tray selection button is just under (and slightly right of) the "Memory Card" button and has an icon image of the printer with two LED's (top and bottom). These lights indicate which of the trays is currently selected...


Hope that helps.

Mar 27, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Everytime I receive a fax, the first page prints out then I get a "Check paper size" error


Sounds like you have the paper size in the tray set incorrectly. For example, it may be set to legal, but you have letter size in the tray. This would cause that message to display. Check your setup options for the paper setting.

Jul 14, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

MFC -9420 CN Printer/Fax Scanner


I've seen this before...

The machine is calling for legal sized paper and it thinks it has it in the paper tray. Check the back stop that is inside the paper tray. It should be a green guide that is closest to you if you pull the tray out. You may have to lift up a flap on the end. Make sure that the paper stop is on the correct paper size for what is in the tray. Hope this helps. Let me know if you need any more assistance.

If this helps you please rate it as Fixya!

Nov 25, 2008 | Brother MFC-9420CN All-In-One Laser...

3 Answers

Sending error


I try sending a fax then the paper goes through it makes a loud beep and the message says theres been an error try again this happens all the time no matter who I fax. then it prints out error confirmation stating Mode G3 send error

Jul 29, 2008 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Reload paper error


Listen for the paper tray is popping up when you push it in.

Remove the paper tray completly and look for paper in the cavity.

Jun 24, 2008 | Brother MFC-8220 Fax

1 Answer

PAPER JAM MESSAGE, BUT CAN'T FIND ANY JAMMED PAPER


look at the paper tray,some of your sensor are jammed,try tyo find out where is the sensor on paper try

Feb 29, 2008 | Panasonic Panafax UF-585 Plain Paper Laser...

1 Answer

Can't print faxes due to error messages


Please check rear door area for paper, can you use manual feed slot? Power off machine with all jams removed and paper loaded, then power on, can you tell us exact error message/lights that are shown in this state?

Oct 15, 2007 | Brother IntelliFax-2820 Laser Fax

4 Answers

Fax in memory light stays on


I've had this 830 for about 5 months now and am very impressed with its speed, but the glitches, Holy Smoke.
The one you're describing is one I've had before. The only solution I've found is to unplug the machine, wait about one minute and plug it back in. All is then OK. The problem with that system is that if there are any more docs in memory, you've lost them.
I'm having a similar problem with receiving faxes. The first sheet prints, and then the display indicates that there is a 'fax output error check page size and press OK'. The memory light shows that there are more pages of the fax (I presume) that need to be printed, but they won't be because of this error. Of course one checks the size and presses OK but it simply prints out the same page followed by the same error message. This could go on for eons if one would allow it. I then have to unplug the printer, wait and plug it back in, and again all is well, but I've lost the documents in memory.
There are so many little quirks with this machine I am almost tempted to go back to my miserable HP, but I've chosen to keep working with the MP830 with the hopes that after years of learning its idiosyncracies, there will eventually be a class action suit against Canon which I will be part of, to cover the cost of psych services and physical therapy (bas shoulder from throwing the machine out the window.
Wes

Oct 13, 2007 | Canon PIXMA MP830 All-In-One InkJet...

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