Question about HP DeskJet 5550 InkJet Printer

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The cartridges are "stuck" in place - won't move left or right - yellow lights is flashing

What i thought was just a paper misfead seems to have had a bigger impact.  the cartridges are stuck in the "middle" of the printer and they won't move right or left.  the yellow light is blinking and i can't print.  tried turning it on and off.  tried unplugging it.  nothing seems to get the cartridges moving again.  anyone familiar with this sort of problem?
thanks!
Julia

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With the power off. Push the carriage to the left about 4". Power up the printer. It should go through its normal reset. When it's done making noise look in & see if it went back to the center?
Open Printer & Faxes. Your default printer should have a check nex to it. make sure it is the 5550. Click the 5550 once so it's highlighted. Click file & open. Clear anything that is waiting to be printed. Close all the opened windows. Re-start the Pc.
I should list HP's suggestions too:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00034342&lc=en&cc=us&dlc=en&product=71896&rule=45014&lang=en
Try a test page even is so. Post back...

Posted on Feb 07, 2008

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When i turn the printers power button on a little yellow light comes on and the printers sound goes off.


If a yellow light comes up that means something might be stuck inside of the printer because i have 2 or 3 printers the same a little bit as your's
  1. Unplug the power cord.
  2. Check to see if the print carriage moves freely from one side of the printer to the other. ...
  3. Remove the print cartridges. ...
  4. Gently move the print cartridge to the far right of the printer.
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Jan 15, 2016 | Canon PIXMA Printers & Copiers

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Canon ip100 portable printer ink cradle stuck on right hand side


I had this same problem. Count the number of blinks in sequence of the error light. it will flash green and yellow, and then just straight yellow for a number of flashes, then it will flash green again and the same number of yellow flashes again. Here is the diagnostic guide.

Two flashes: Printer is out of paper. Paper does not feed

Three flashes: Paper jam

Four Flashes: The Print Head Lock Lever is not locked properly / Ink tank is not installed properly. / Ink may have run out

Five flashes: Print Head is not installed./ Print Head is defective

Eight flashes: Ink absorber is almost full

Nine flashes:No response from connected digital camera or video camcorder/Connected digital camera or video camcorder is not compatible with this printer./PictBridge compliant devices are attached to both Direct Print Port and Bluetooth Unit Connector

Eleven flashes: Automatic Print Head Alignment failed

Twelve Flashes: Low battery level

Fifteen Flashes: Ink tank cannot be recognized

Seventeen Flashes: Ink has run out

Eighteen Flashes: Printer detected ink out condition

Nineteen Flashes: A USB hub is connected

Mine had 10 Flashes and the Print Carriage, was bad. Cost almost as much as another printer so thats what I did. I did take it apart and got it unstuck, but still didn't work.

Mar 10, 2014 | Canon iP100 Portable Printer

1 Answer

Cartridge gets stuck....


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} I had the same problem it seems this printer (i don't know a lot about printers) has a lever that holds the cartridge bay at the right for cartridge cleaning. If you move the printer on the side or during a paper jam it can move this lever and get out of sync with the cartridge bay cleaning process witch is when you power on the printer and this problem may happen.

I took the top off the printer and noticed that when the cartridge bay wanted to move to the left this lever wont go down holding it at the right and when it did go to the left it was with some force so the cartridge bay was always out of center (it supposed to be at the center when you turn on the printer otherwise it will give an error message) so I pushed manually this lever at the right (is hard to move but you can move it) and let the cartridge bay sit on the cleaning pads at the right then turn off the printer.


When I turned on the printer, the cartridge bay returned to his proper routine and was centered so the problem was solved. I hope it helps.


Jul 24, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Will not print / cartridges will not move back and forth


I had this happen to me the other night and I had to restart the printer to get the print job out of the que. You could try that.

While it's restarting, unplug the power cord and the usb cable. That should reset it.

Jun 21, 2008 | HP DeskJet 5550 InkJet Printer

4 Answers

Print cartridge cradle is stuck ican't find where it is jammed


This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Printers & Copiers

2 Answers

PAPER JAM


SUGGESTION #1 The print carriage might be jammed. Follow these steps to correct the problem:
  1. With the power on, lift the print cartridge access door. The print carriage should move to the access area located on the right. If the print carriage stays all the way left, reset the unit by unplugging the then plugging in the power cord. If the carriage still does not move to the right, continue with the steps below.
  2. Disconnect the power cord from the all-in-one.
  3. Remove both print cartridges.
  4. Push the print carriage slightly to the left and then to the right to verify that the print carriage is not jammed. If the print carriage will not move, check for obstructions under and around the carriage.
  5. Close the print cartridge access door.
  6. Plug in the power cord.
  7. When the " Insert Print Cartridges " message displays, open the print cartridge access door and insert the print cartridges. Verify that both cartridges are seated correctly and lock into position.
SEGGUSTION #2 cleaning rollers Over time dust and paper fibers will accumulate on the paper feed rollers. This can cause paper feed problems. Follow the steps below to clean the rollers: Figure 3: Paper feed rollers c00212278.jpg
  1. Turn off the all-in-one and unplug the power cord.
  2. Remove the rear access door (as describe above in this document).
  3. Clean each roller using a clean lint-free cloth lightly moistened with water (distilled water preferred). Rotate the rollers to clean the entire surface.
  4. Verify that the paper feed rollers on the rear access door are clean and rotate easily.
  5. Re-seat the rear access door.
  6. Plug in the power cord and turn on the all-in-one.
If these suggestions don't fix the problem feel free to write back to me. Try to be a little more specific i.e does paper feed properly, error message shows with paper/without paper or both, do any of the lights flash when this happens, have you tried diiferent paper sizes ot types. Have you taken it apart to check for any obstructions?

Jan 06, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Paper jam?


Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

Nov 01, 2007 | HP PSC 1410 All-In-One InkJet Printer

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