Question about Panasonic KX-TG2000 Cordless Phone

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KX-TGA400 Base Unit-Roll-over line won't pick up

HI-
When I am on the main incoming line of our phone system and another call comes in on the roll-over line, it will not allow me to put the original call on hold and pick up the incoming call. The line goes dead - but with no dial tone, I am able to pick up the line if I end my existing call, let the 2nd call ring through and then pick up. It started doing it suddenly and I can't seem to get it to its original operation. Help! Its frustrating both my clients and myself!

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: panasonic cordless KX-tg5432

Message on phone is "get closer to base

Posted on Feb 01, 2008

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SOURCE: no dial tone and "line in use " message

the wire that is used to connect the line to the telephone is not proper...

Posted on Mar 02, 2008

cnavarro
  • 2460 Answers

SOURCE: Incoming Call not Ringing

Either call line 3 first, or make your phone ring :-)

What might be the easiest is to swap modular plugs in the back room between 2 and 5. That way, you get your old extension back and everything will work as it did.

If you can't do that, then you're going to have to do some system programming to turn on the ringing on your phone. If you have a TA series system, you should be able to do it from either the PC or a phone connected to jack $1. If you have another model, you should have a system manual on how do make programming changes.

Carl

Posted on Sep 04, 2008

cnavarro
  • 2460 Answers

SOURCE: Picking up a call

@AlexaF

A couple of things to try. First, walk up to the phone that's ringing and dial 720# on the intercom. They may have set Call Pickup Deny (by dialing 721) and this will clear it.

If that doesn't work, you may have fallen out of the pickup group. You can test this by using the Directed Call Pickup code which is 4 + the ringing extension number.

If that works, but 40 doesn't, there's some programming(system prog 600) that needs to be examined. By default though, each phone is in pickup group 1.

Carl

Posted on Sep 29, 2008

  • 6 Answers

SOURCE: How to change the incomming ring tone on panasonic kx-t7630

Oh hell... you must be going nuts if its the ring tone I think you're stuck with. I loath the manual that comes with this system so here it is in English:

  • Press 'Prog'
  • Press 'Intercom' twice
  • Now you can either go through the different ring tones by pressing 'SEL' on the LCD screen or using the Up and Down keys on the circular pad on the bottom right of the phone.
  • Once you have the tone you like click on 'Enter'
  • Pick up handset and hangup to complete the process.

Posted on Dec 05, 2008

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I have 10 Panasonic KX-T7730 using 8 phone lines. I've confirmed with AT&T that all 8 lines are setup for caller ID. I've confirmed that all 8 extensions have the Caller ID enabled. Two of the


Firstly, you have not indicated which phone system your phones are connected to, e.g. KX-TA824, KX-TDA50 or other, so I'm a little in the dark. That being said, most of the Panasonic Systems only display Caller ID information (CID) to phones that are programmed to "Ring" on the line with the incoming call, and the line button flashes green to show it's ringing... so you must "system program" ringing for the line(s) on each phone. If the CID is not displayed on a particular phone, then that line is likely not programed to ring on that phone (it's light may flash red instead of green). After you "system program" the line to ring, you can still shut off the ringing sound on a phone using the slide switch on the left edge of the phone if you don't want to hear ringing, and this will not interfere with the CID display. Also, on a second note, CID does not display on the first ring coming in from the phone company (TELCO). The CID signal is sent from the TELCO to your system after the first ring has ended, during what would be the silence period that would occur before the second ring, if there was no CID. It is for that reason that most knowledgeable installers program lines with a five second delayed ring; in this way, you don't know the call has arrived until after enough time has passed for your system to receive the CID signal... this is why it seems the CID appears instantly, with an incoming call. Check out the line programming for each line and set it to ring with a 5 second delay. If you don't set up a delay, your phones will ring and if you answer the call immediately, its likely it won't allow the system to receive CID, so no CID will be displayed for that call.

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FWD/DND will not cancel on KX-TDA200


Hello,still having the same problem?I can remotely configure and cancel call forward and configure your system as you want it.Contact me for help.
Mail me: omonat@yahoo.com
Make the subject be PANASONIC PBX

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Hi how do i connect panasonic kx t7731 phone to kx tm 100b answering mcchine. i do not know what system i have and i connected as manual and it is not working. thanks


That's because whatever system it's connected to, it either has to be in the port by itself, or you have to BRIDGE the answering machine in system programming. You pick.

If it's a port on a TA series, you can tell the system there's an answering machine on it and it will let you override the incoming playback and pick a call from the line.

Carl

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We have a Panasonic KX-T7433 telephone at work but 2 of the phones do not ring when we have a call we have to go and pick up the main phone at the other end of the room. We can call out on the phones but...


From the phone, press intercom and dial 790. That clears any "cleaning person" button presses. Check the ringer control button on the left side of the phone to make sure it's on. The "we can't pick up the call" is disturbing because the line should appear on your phone. In a TD system, the lines are normally numbered 01-12, but that's on this side of the pond. If you have ISDN ot EI trunks, they may be different. In a standard key system, the line buttons are called Single CO (SCO) buttons and are programmed by prressing Program 99 on an idle phone, then the button and reading them. If they don't say SCO 01 02 03 etc, you dial 0+01 02 03 etc STORE to change them.

Pick up the handset and drop it back down when you're finished.

Carl

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Hi: I have a Panasonic KX-T7420 phone. When one of the incoming lines is ringing and I pick up the handset, it picks up the intercom and not the incoming line. Is there a way to get the thing to answer...


There are 2 things that would prevent you from being able to answer a ringing phone by picking up the handset. Your phone has to be ringing, and you need to set preferred line ringing on incoming calls.

The second part is easy. Press PROGRAM 99 and dial 22 STORE on your phone. Now when a call rings on your phone you can pick it up. If you can't, then your phone is not ringing.

Ringing is set in system programming.

Carl

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You are on the right track but the extension number is not " 0 ". There is an extension number associated with the operator phone just as your phone may be " Extension 101". If you have a display phone have the operator call you and look at your display for her/his extension number then when their phone is ringing, pick up your handset, dial 4 plus the extension number of the operator. Let me know how it works out. .....Mitelmike

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