An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: Shredder not working
Though I only work with Fellowes shredders this sounds like a paper feed sensor issue. If your unit has a mechanical paper feed sensor you can try to jiggle it in and out to see if any paper may have become jammed behind switch. If the unit has an electronic sensor it may simply need to be cleaned with a Qtip dipped in rubbing alchohol. Sensor is usually located in the center of the paper feed opening. If neither of these help your paper feed sensor or your pc board has gone bad and you will have to contact your manufacturer for further parts availability.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Some shredders are great for thicker paper. If you put a thicker piece of card through, it should activate the switch located in the middle of the shred blades. The paper might be too light to push it forward. Also, if you click the feed catch beyond it's operating position, this can also stop the shredder with no lights.
Check the Power
Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active.
Rest the Shredder
Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate.
Clear Paper Jam
Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear.
Auto Mode Not Working
Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.
I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.
just had this problem with my shredder. I think the problem started
with a bin that was full. Running the shredder in reverse resulted in
shredded paper being pulled up into the slot used to feed paper into the
shredder. Some of this shredded paper was blocking the little plastic
tab that activates the switch when paper is inserted, so the shredder
would no longer start when paper was inserted. I emptied the bin and
removed the shredded paper from the feed slot, being careful not to
break the plastic "sensor" while removing the paper from under it. The
shredder works fine now.
Check to see if cutting shafts are turning in either forward or reverse operation. If not and you can hear the motor running the take off cover and check plastic gear drive train...probably something broken in there.
This is an issue with the paper feed sensor usually located in the center of the paper feed slot. If it is mechanical you need to jiggle switch in and out to free possible interference behind switch (piece of paper or debris) if it is an electronic sensor you more than likely have a bad sensor or pc board. You will need to contact manufacturer for any further assistance.