Error 31 : you need to re-boot system do this by unpluging from wall leave for 5 min plug in and then switch on again this often is enough to re-boot, as it is normaly just a glitch and not a mechanical problem
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try checking the scanner cable . look through the glass back right . you will see a usb cable.. check both ends.. if there connected properly and you still get the error.. you need to replace the whole scanner unit
Basically, the error message indiactes the reels are not turning, either because of a defective tape or a fault in the mechanism. Try a new tape. If the problem persists, you will have to have the camcorder serviced. please be sure to rate this solution. Thanks!
possible pinch roller problem.The pinch roller rubs against the capstan motor to pull out of the cassette .This pinch roller seems to fall completely or loose causing the error.The other possiblity is that the capstan motor is not turning ..might need repair..
Per SONY; To service the C:31 code, Sony recommends you do the following:
Turn off the camcorder.
Remove the battery or disconnect the AC power adapter for 60 seconds.
Insert the battery or reconnect the AC adapter.
Turn on the camcorder.
If the error message appears, service may be required.
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