Question about Hitachi 50V500 50 in. HD-Ready LCD Television

2 Answers

Red screen tv is on,no picture,screen is red,picture comes on,colors are very dim,some colors non-exsistent,anyone or anything that is red is tough to see

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  • daleplus3 Feb 26, 2008

    I called customer relations,not service,gave them the ser. #,they gave me a phone# of a repair shop they use in my area, 5 min. on the phone the tech. came out,told me it was the light engine,called Hitachi,they sent out the part free of charge,service tech. came back with the part, 1 hr. and $217.00 and my t.v. looks like new. you guys rock,thank you very much!! ( light engine sells for over $1500.00)

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  • Master
  • 4,402 Answers

Possible Light engine. Try calling Hitachi, usually they will be able to cover your parts, if you pay the labor, after a servicer has verified the LE is fubar. Call Hitachi and see what they can do for you. Just make sure you are really nice and polite, that always helps when you get the person on the other end to really want to help you.
or
poor connections on the back of the tv connecting to the tv, or you have the colours incorrectly connected.

Posted on Feb 07, 2008

  • Cary Farah
    Cary Farah Feb 26, 2008

    please mark my post as fixya!

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  • Master
  • 3,422 Answers

Hi,

The only solution is to replace the two STK Ic's on the board and your problem will be solved.Get it fixed by a repairman

You can get the parts at www.ptscorp.com or www.partstore.com

Hope ur problem gets solve soon..

Goodluck,
Please don't forget to rate me as fixya..

Posted on Feb 07, 2008

  • 1 more comment 
  • Priya darshan Feb 07, 2008

    hi the stk ic's look like this. The cost if replacing this component don't use cheap ones, there are a lot of
    inferior components on the market, you should pay approx $25 -$40


    However you can also give this a try:

    Do the reset test Disconnect the power cord for 4 hours. Then when you
    power it back up
    the internal soft codes will automatically reset to factory defaults.

    if this doesn't work u have to call a technician and get it repaired..



  • Priya darshan Feb 07, 2008

    Goodluck once again and please don't forget to rate me as fixya..

  • Priya darshan Feb 26, 2008

    Your Welcome.

    Thank you for using fixya.

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