Question about SanDisk Sansa e250 MP3 Player

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My sansa isn't playing music correctly

I've had my sansa for over a year now. My issue is that it seems like layers for songs aren't playing. I sounds faint or scratchy/warped. I played with all the music preferences but nothing helped. I can have the volume all the way up and I can only faintly hear the vocals of the back up singer and maybe the drum beat not the entire song. Any way of saving this? Thoughts? Ideas?

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  • superzosh Feb 14, 2008

    I tried what street lover posted and it didnt help. I think the sound jack is screwed. =(

  • superzosh Feb 15, 2008

    I've tried 3 different pairs of headphones and a 2 set of speakers. I've decided that she is dead for good but she was great while she lasted. Thanks for you help!

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  • 69 Answers

Alrigth i guess you got to reinstall the sansa :(
1. download a new firmware http://chrisjs.com/PP5022.mi4
2. pull your sansa into recovery mode by doing following : hold (on) on top off sansa the hold button should be showing orange
then push the rec button while booting the sansa it should come into rec mode you see on screen if not try again when it comes recovery mode into screen you can relese the rec button
3.connect the sansa into computer it shoul come a 15 or 16 mb partition open that partition and move the pp5022.mi4 file into it if there already it´s one file named that replace it with the new one

Posted on Feb 12, 2008

  • johan jollens
    johan jollens Feb 15, 2008

    :( well well... you tried diffren´t ear props..?

    try with a ear cleaner or what´s it is in english :p you know that you use when cleaning the ears those littel sticks ...

    and clean (NO Water) the sound jack then try ... well i can´t get any more ideas :(









    sad that those things should mess upp so :( a lucky kick from streetlover :p

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