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Turn on your HP Photosmart printer if it is not already on.
Reach under the access door handle at the front of the printer beneath the scanner and lift up on the scanner and door until the assembly locks into an open position, revealing the print carriage on the right side of the printer. If replacing a used cartridge, push down on the label of the cartridge to unlock it from the carriage and then lift it out of its slot.
Remove the new ink cartridge from its packaging--holding the cartridge by its plastic sides. Pull the pink tab covering the copper-colored contacts gently down and then remove the tape from the ink nozzles.
Align the cartridge at the front of the slot in the print carriage with the label on the cartridge pointing up. Push the cartridge into the slot until it clicks securely in place.
Close the access door by lowering it and the scanner back into position.
In this case I would suggest you to clean the cartridges of the printer.
Cleaning the ink cartridges with the HP Printer Toolbox
Click Start .
Click Settings .
Click Printers .
Right-click the icon of the printer in use.
Click Properties .
Click the Services tab.
Click Open the HP Photosmart Toolbox or Service this device.
Click the Device Services tab. This tab does not display in Windows XP; proceed to the next step.
Click Clean the Print Cartridges .
Follow the onscreen prompts.
Manually cleaning the ink cartridges
Turn the printer on and lift the top cover.
After the ink cartridges have moved to the center of the printer, unplug the power cord from the back of the printer.
Remove the ink cartridges and place them wide side down on a piece of paper.
Prepare a clean, foam-rubber swab or a lint-free cloth slightly dampened with water.
Locate the copper-colored circuitry strip on the back of each cartridge.
Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the nozzle plate.
Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or a lint-free cloth to remove moisture from the contacts.
Cleaning the ink cartridge cradle
Assume an eye level position with the HP Photosmart printer.
Locate the ink cartridge cradle.
Using clean, moistened swabs, wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper. Repeat until no ink residue is seen on a clean swab.
Reconnect power cord when finished cleaning.
When finished cleaning the ink cartridges and the cradle, print a test page.
Even though the printer doesn't call for new ink, remove or replace the color cartridge. First I removed the color and the test page printed at full speed. I then put in a new color cartridge and it again worked full speed. I believe the problem was somewhere in the half used color cartridge. Hope this solves your problem.
try to move the carriage manually left and right..and then disconnect the power and usb cable from the back of the printer and press and hold down the
power button for 30 sec and then reconnect the cables and try again...open the backdoor and
try to move the rollers in upward direction.Make sure the unit is connected directly to the
I think I may have solved this problem. What I did was take out the #56 cartridge and hit the print button. It started to calibrate and then said it was printing on reserve or something? Yup, it printed with only one (#57 cartridge). After that, I stuck in a new #56 cartridge and so far so good for it only happened yesterday.
I hope this solves your cartridge #57 failed problem. Let me know if it does.
Access your printer properties and try preforming a print head or printer cartidge clean and on the machine try the print cartridge aligniment procedure.
If after you try both of those I suspect there is an issue with the print head. If that is the case an ink jet printer is not worth repairing.
You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!