Question about HP PSC 2210 All-In-One InkJet Printer
I have an HP PSC all-in-one printer which I have installed on XP SP 2 v2096. If I print even a test page I get just a blank page. I have downloaded the drivers frpm the HP site and they seem to work well if I connect the printer on other computers.
I undertand that you are receiving a blank page when printing from computer.
Please follow the below given instructions to get the issue resolved which is caused due to DEP feature of Operating sytem.
Disable the Data Execution Prevention in Windows XP and check by following the below steps:
1. Click on Start
2.Control Panel->System->Advanced->Performance->Settings->Data Execution Prevention
It needs to be set to "Turn on for essential windows programs only", which is the default.
If you set it to "Turn on for all programs except those I specify", then the all-in-one driver stops working and you get blank pages.
1) Right-click on My Computer, and select Properties.
2) Click on the Advanced tab.
3) Under Performance, click Settings.
4) Click the Data Execution Prevention tab.
5) Select the Turn on DEP for all programs and services except those I select: option.
6) Click Add....
7) Browse to C:\WINDOWS\system32\spool\drivers\w32x86\3\hpzeng05.exe
and click Open.
8) Click Apply.
9) Click OK, and OK again.
Then restart the computer so as the chages to be effective
Posted on Feb 08, 2008
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