Question about PC Laptops

2 Answers

HP Pavilion DV2000

Just replaced the mains transformer as this did not appear to work. Laptop did not light up. Received new one today. Laptop now comes on but will not start up.

First page shown reads "we apologise for the inconvenience but windows did not start successfully, A recent hardware or software change might have caused this etc etc.
Page then goes to the blue Microsoft XP page and looks like something is happening with the timer thing going across the page but it then reverts back to the initial page as above. Can you help. Know nothing about PCs when problems arise!

Posted by on

  • Neata Feb 07, 2008

    Still not working - the screen just goes off and then back to the 1st page again. Thanks for trying to help! Any other suggestions. It was great to get a response so quick! Thank you.

  • wicho51 Sep 07, 2008

    I dont get the last known good config option, only safe mode, safe mode with networking and start windows normally.



    I'll select start normally, and it starts up to the vista welcome and just stays there.



    Where can I get a startup disk to start from scratch?



    any help would be great



    Luis

×

2 Answers

HP Pavilion dv2000

i get a black screen that says

safe mode
safemode with networking
safe mode with command prompt
last known good configuration
and windows start normally, i tried them all but when i click on any of them i would just do nothing i stays on the same screen.
any ideas!?

Posted on Apr 04, 2008

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  • 239 Answers

Hello,
Did you try to do a F8 or F12 and safe mode start, or you can also start from last known good configuration too. Try that out and I hope it gets you up and running,
If you need anymore help just write back here and we will see what we can do. thank you

Posted on Feb 07, 2008

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hi,
i m in Hong Kong. The stupid HP repair center charged US 90 just for inspection!!!!! They they said the whole motherboard had to be replaced, thts additional US 630 dollars, the thing is just 1.5 yr old. They also said i don get to keep the broken mother board after replacement. This is simply irresponsible, unethical, sleazy and UNJUST!!

Thanks. right now the computer is fixed for US70. when i hv time, i'll open it up and see if i can figure it out how it was fixed. The shop suggested tht the computer wont last too long. This is such bad quality for HP... Sorry, i hv to do the following for other victims to find this easily:
(can some creative netizen bring this to the public light to pressure HP to do the ethical things??)

bad quality HP. hong kong HP pavilion dv2000 series manufacture problem. HP unethical.
bad quality HP. hong kong HP pavilion dv2000 series manufacture problem. HP unethical.
bad quality HP. hong kong HP pavilion dv2000 series manufacture problem. HP unethical.
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