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HP PRINTER i have a printer that doesn't print it's a dual catridge i'm assuming one for tricolor and the other b/w.i'm not sure .i purchase a dual pack of cartridges left side snaps right end the right side doesn't snap into place. it trys to print but nothing coming out on the paper.there is a place for a port type cable.maybe that's the reason it's not printing,also the catridge that came out of it # is 51649G the ones i purchase # is 51649A.i was told that the A and G letter didn't matter, obviously it does because it doesn't sit and snap on the right side,can you help and maybe send me a manual.thanks!

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Hi, the HP 49 is a color cartridge, it goes on the left cradle, the other cartridge, maybe a HP 29 goes in the right cradle if you have a HP Deskjet 600 series (This goes from 610 to 692).

Posted on Feb 07, 2008

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I have two recommendations.

  1. Download the latest firmware and software updates from HP. CLICK HERE
  2. Utilize the Microsoft Fixit application. It's free, only requires three clicks, and require no computer expertise. CLICK HERE

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