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HP PRINTER i have a printer that doesn't print it's a dual catridge i'm assuming one for tricolor and the other b/w.i'm not sure .i purchase a dual pack of cartridges left side snaps right end the right side doesn't snap into place. it trys to print but nothing coming out on the paper.there is a place for a port type cable.maybe that's the reason it's not printing,also the catridge that came out of it # is 51649G the ones i purchase # is 51649A.i was told that the A and G letter didn't matter, obviously it does because it doesn't sit and snap on the right side,can you help and maybe send me a manual.thanks!

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Hi, the HP 49 is a color cartridge, it goes on the left cradle, the other cartridge, maybe a HP 29 goes in the right cradle if you have a HP Deskjet 600 series (This goes from 610 to 692).

Posted on Feb 07, 2008

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I have a new HP TriColor Cartridge and my printer will not print anything except black. Also have a flashingterdrop light on left side. What is the cure?


Hi. it actually sounds like something is not contacting with the cartridge. remove the cartridge and inspect the contacts inside the printer, the ones that touch the front of the colour cartridge, for dry ink, dirt or dust, use a cotton bud dipped in boiling hot water to remove any ink on the contacts, make sure the printer is off before doing this any make sure no water is left inside when you switch it back on.
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Firstly you should check if there is any covering on the ink nozzles
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